"Customer interaction" refers to any communication or engagement between a business and its customers. It includes interactions like answering questions, providing assistance, taking orders, resolving issues, or listening to feedback.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. (jobhero.com)
Considering customer interactions in conjunction with in - app usage, and the customer lifecycle provides a more well - rounded understanding of customer health. (entrepreneur.com)
• Manage schedules in a way that increases efficiency and allows advisers to be available for customer interaction as much as possible. (resume-now.com)