The term "office staff" refers to all the employees who work in an office setting, performing various administrative and support duties. This can include a wide range of positions such as secretaries, receptionists, administrative assistants, bookkeepers, data entry clerks, customer service representatives, and other roles that are essential for keeping an office running smoothly. The specific responsibilities and job titles may vary depending on the size and nature of the organization, but generally speaking, these employees provide support to managers, executives, and other colleagues in their daily work tasks.