"Customer queries" refers to the questions, concerns, or requests for help that customers have. It implies the need for information or assistance from a business or service provider.
Full definition
Sales Associate: These people are responsible for
answering customer queries regarding products and services provided by the store.
If this position at your company requires contacting clients, test whether candidates can address
customer queries in a professional manner.
An entry - level banking professional also performs tasks like assisting new customers in selecting and creating the right type of bank account as well as
solving customer queries over call or email.
Developed and maintains cooperative and effective working relationships with all external and internal customers to ensure timely payment of invoices and resolution
of customer queries.
Customer care executives play a very significant role in a company, as they deal straight with the customers and handle
customer queries via email or phone.
As indicated in the enclosed resume, I have a demonstrated ability to respond to
customer queries promptly and answer incoming telephone calls in an accurate manner, while maintaining standard operating procedures.
For example, a sales person might be asked to give an example of a
difficult customer query and describe how they dealt with it.
Performed range of administrative tasks including conference scheduling,
investigating customer queries and complaints, and overseeing support staff and inventory.
Simple things like timely premium payment reminders, easy to read proposal form, efficiency in
handling customer queries, quick claim settlement are some key aspects of good servicing.
Additionally, the cashier is also required to keep an updated knowledge regarding products and prices and
answer customer queries regarding same.
To handle all types
of customer queries or questions and complaints, and to resolve issues pertaining to company product or service while maintaining the highest degree of professionalism and courtesy at all times.
Many customer service workers find themselves jumping in to help colleagues
address customer queries or assisting their co-workers when they're especially busy.
Developing an informative Q&A section allows a potential client to see your firm's expertise in particular areas and enables your web pages to rank highly in the search engines for
specific customer queries.
Handled
customer queries on phone and in person and tried to resolve issues that came forward through customer complaints
Among the tasks mentioned above, the service station manager has to greet and receive customers in a courteous manner, handle and resolve
customer queries as well as problems, and provide quality service to customers.
ASOS»
customer queries Twitter account quickly responded to the criticism, removing the listing and apologising for «any offence caused».
Additionally, introducing Cora to handle
basic customer queries could potentially free up the time of human employees to deal with more complicated tasks.
The team deal with all post - sale /
pre-departure customer queries, anything our customer wishes to know about the tour they are travelling on will be directed to the team.
Artificial intelligence - based platform «SPOK», can
read customer queries within milliseconds and address them.
Now Bajaj Allianz General Insurance customers can experience enhanced services as the company launches not one, but three new digital initiatives to aid travel insurance, motor insurance and
other customer queries in rea...
To use my knowledge of automotive products by obtaining a parts advisor position at «Fast Wheels,» and
satisfy customer queries and requirements.
Assessing customer queries, concerns, and needs and providing timely and professional responses for maximum customer satisfaction.
Ensured customer queries were sufficiently handled and maintained positive experience for customers, and established long - term relationships with them
Analyze products providing detailed descriptions responsible for the general promotion of various products to
meet customer queries and increase customer base and sales by attaining monthly, quarterly and annual quotas.