Customer retention refers to the ability of a business to keep its existing customers and make them continue to use its products or services. It's about making customers happy and satisfied, so they remain loyal and choose to come back rather than switching to a competitor.
Full definition
Sell memberships to new clients by conducting motivational sales presentations, as well as increasing
customer retention by using previous customer support experiences to provide a positive atmosphere.
After: Built high - impact training program that drove a 20 % increase
in customer retention in less than three months.
Our company is the best online essay writing service with the highest rate
of customer retention because of the quality of our services.
Assisted in the development of client engagement implementation plans for all photography projects for comprehension of best tactics and strategies
for customer retention.
With more than 2,000 companies across the marketing technology landscape, it's daunting to figure out exactly which products and services you really need — particularly if you're focused
on customer retention.
To achieve a position with a company where I can express my skills in credit management and customer service to increase
customer retention as well as reducing credit risk.
I also bring a track record of massively enhancing
customer retention through demonstration of exceptional customer dealing etiquette.
Sales Representative who consistently achieves
customer retention goals through relationship building and advanced product knowledge.
My background includes providing overarching operational and administrative support,
achieving customer retention and satisfaction, and enhancing sales and revenue volumes.
These programs not only help
boost customer retention, but as guests earn more loyalty points, they also tend to spend more with that particular hotel brand.
Most of their duties are aimed at ensuring customer satisfaction and loyalty: analyzing complaints, developing new procedures, designing and
implementing customer retention campaigns.
Track record of providing high quality customer - focused service using in - depth knowledge of products and processes resulting in
enhanced customer retention.
The strong performance was achieved through organic growth with key contract wins coupled with
solid customer retention across its four business divisions, as well as the impact of acquisitions from previous year.
You also know intuitively that
customer retention efforts are easier than acquisition initiatives as a way to fill these gaps, but let's put a number on them.
As price competition continues to put pressure on mobile operators, O2 has come up with a
new customer retention strategy: give them a game instead of a phone.
Their main tasks are analyzing complaints, developing new Customer Care strategies and procedures,
creating customer retention campaigns and motivating staff.
A loyalty program is one of the most
powerful customer retention strategies and if implemented smartly, can keep your customers loyal to your business.
This issue hasn't surfaced as a major cause of
poor customer retention, the issue is affecting our sales effort, because prospects use the help desk during trials.
Proven ability to create programs that lead to high
customer retention when product is unavailable and transition customers to new offering during product end - of - life.
While there's nothing wrong with working hard to grow your customer base, it's important to remember the value
behind customer retention and brand loyalty.
Every business should have an
extensive customer retention strategy in place since it is a worthwhile investment for generating revenue for the future.
There is consensus around the fact that
customer retention via customer service and relationships has a better ROI and cost - effectiveness than other methods of marketing.
Besides the obvious (executing your business to the highest caliber possible), there are also a few key tried - and -
true customer retention strategies that we employ.
Often, when a small business suddenly expands, they neglect the quality of their products, services, and customer service, and
customer retention drops as a result.
Although it is not clear that free shipping offers help retain customers, many marketers believe that there is a relationship
between customer retention (or customer loyalty) and offering free shipping.
Phrases with «customer retention»