The term "backroom staff" refers to employees who work behind-the-scenes in an organization, typically in support roles that are not directly related to customer interactions or public visibility. These individuals may include administrative assistants, human resources personnel, accounting and finance specialists, IT technicians, maintenance workers, and other professionals whose duties involve working out of sight from the general public. The phrase "backroom staff" is often used to describe these employees because they are typically located in areas that are separate from the main customer-facing spaces within a business or organization.