Customer attrition refers to the rate at which customers stop doing business with a company. It means when customers stop buying products or using services from a particular company or brand.
Sentences with «customer attrition»
So, the risk of customer attrition over some aspect of the whole product — that is, policies and procedures — increases. (crmbuyer.com)
Starting with a plan to minimize customer attrition allows the rest of your marketing to grow the business. (entrepreneur.com)
Our 2016 revenue was $ 2 milllion, average annual customer spend is $ 3,500 and we average a 25 percent customer attrition rate. (entrepreneur.com)