The term "Hotel General Manager" refers to an individual who holds a senior management position within a hotel or hospitality establishment. This person is responsible for overseeing all aspects of the operation, including managing staff, finances, marketing and sales, as well as ensuring that guests have a positive experience while staying at the property. The General Manager reports directly to ownership or upper-level management and is tasked with maintaining high levels of customer satisfaction, increasing revenue, and ensuring profitability for the business.