The term "Public Advocate" refers to an elected official in some jurisdictions, who serves as an ombudsman or watchdog for the citizens. The role typically involves representing and defending the interests of ordinary people against bureaucratic indifference or injustice, by investigating complaints, advocating on behalf of individuals, and working to improve public services. In some cities, such as New York City, the Public Advocate is a member of the city's executive branch and has additional responsibilities, including acting as a liaison between the mayor and the city council, or overseeing city agencies.