The parents or school district may request mediation by contacting their state department of education office of exceptional children. (verywellfamily.com)
To determine if this method is being used by your state, contact your state's department of education office for special education programs. (verywellfamily.com)
Perhaps they are working with a school district or state education office on developing policy for engaging families in their children's education. (gse.harvard.edu)