Evidence for the taxman, evidence for yourself when looking over your finances and records for customers in the event of disputes. (smallbusinessesdoitbetter.com)
So if you agree to enter mediation in the event of a dispute, you and the other party will try to hash out your problem the help of a neutral party. (inc.com)
The Consumer Financial Protection Bureau (CFPB) proposed barring financial firms from including fine print in contracts that mandates arbitration in the event of a dispute over products ranging from checking accounts to credit cards. (fortune.com)