I know a lot of professionals feel the same as you; it hurts everybody in the industry when some people don't follow the rules. (re-insider.com)
Back to Shatzkin: Although the WSJ article and Michael Cader's follow up in Publishers Lunch make no «agency is dead» declaration and there are quotes from publishers and others indicating that there are a range of possible outcomes, including a version of agency that is modified to allow some discounting, everybody in the industry now has to contemplate what it would mean if the agency model is legally upended. (nocturnal-lives.com)