All mutual fund families that allow direct investments have toll free customer service telephone numbers to request forms to be sent through the mail. (bestnoloadmutualfund.com)
On the other hand, some insurance companies give you 24 hour web access, toll free customer service and little or no waiting time to respond to your inquiries. (blog.agentinsure.com)
Many companies offer free customer training courses, while others don't. (elearningindustry.com)