They are not designed to enhance individual workers skills or knowledge, and are therefore not suitable for front line staff or volunteers. (fatherhoodinstitute.org)
To ensure that we still have time to support critical day to day work, we focus on driving automation, self - service initiatives, operational efficiencies and training of front line staff. (lawyer-monthly.com)
Business roles usually involve a lot of interaction with professionals, especially front line staff. (targetjobs.co.uk)