Many retailers are implementing more liberal returns policies; some are even offering free returns, to reduce customer perceived risk and drive more revenue. (entrepreneur.com)
«The bottom line is we really want to make the customer happy, and you can accomplish that through liberal return policies.» (entrepreneur.com)
Chegg also has a very liberal return policy that takes the risk out of returning a book in the event you were to drop or change a class. (protective.com)