When I complained about it, I actually got a reasonable customer service person who said I should have gotten a replacement after the second problem. (madgeniusclub.com)
Agents spend most of their day helping and servicing people who need to file claims or who may have questions about their policies. (blog.agentinsure.com)
The other point I'll make is that smaller is better in debt settlement, meaning that smaller firms and solo operators are better able to provide the hands - on service people need. (getoutofdebt.org)