If your online students can find the information they need without extensive searching, they're less likely to email for help with simple queries. (elearningindustry.com)
Clients won't want to write a four - page essay, so make sure you ask simple queries that won't take too much time or effort to answer. (realtormag.realtor.org)
A seemingly simple query, this quickly expands into other questions too. (soundout.org)