Your point of contact will change as your book moves through different stages of the publishing process. (liferichpublishing.com)
He or she will take care of processing your payment and confirming when it is done so that your book may move on to the next stages of the publishing process. (authorhouse.com)
With all the editing you have to do, it's perfectly normal to spend months in the editing stage of the publishing process. (millcitypress.net)