When training this team, include a hands - on component to help them develop an understanding of typical user scenarios. (marsdd.com)
They tend to be very aware of current user scenarios for your product and where gaps might exist, based on their evaluation of reported bugs. (marsdd.com)
Don't hesitate to ask questions related to your daily user scenarios and ensure that your vendor's implementation team is fully aware of all your requirements in the original scope. (elearningindustry.com)