We also help vendors harness the authentic voice of their customers across sales and marketing channels. (discoverorg.com)
It's notable that the very first point in Woolworths» results announcement — before the profit numbers, before the sales results — is about the group's customer satisfaction results, known internally as voice of the customer. (afr.com)
Director, voice of customer strategy at American Express, blogger, and one of the more intelligent folks to listen to on Twitter — period. (inc.com)