Banks blasted the rule, which bars financial firms from forcing customers to agree to settle disputes only through arbitration as a condition of opening new accounts, but consumer advocates said it will make sure wronged customers have their day in court. (fortune.com)
After it first announced the data breach, Equifax offered customers affected free credit monitoring and identity protection services — as long as they agreed to a forced arbitration clause that barred them from joining forces with other wronged customers to sue the company. (vox.com)
The fine came on top of millions of pounds in refunds to thousands of wronged customers, who took out the policies because of misleading information and hard - sell tactics. (dailymail.co.uk)