But as I've written in recent weeks, many borrowers have received bad advice from their loan servicers and ended up in the wrong type of loans or the wrong repayment plans. (nytimes.com)
It has been estimated that tens of thousands of borrowers could have enrolled in the wrong repayment plan, due to the complex enrollment process, USA Today reported. (studentloans.net)
However, many borrowers believed they were enrolled in PSLF only to find out at a later date that they were enrolled in the wrong repayment plan and would have to start over. (studentloans.net)