Those who think of call center employees as low - skill labor have never worked in a call center. (elearningindustry.com)
The new call center employees are expected to answer customer queries, sell policies, and help customers on their concerns about file claims right after car accidents. (autoquotenow.com)
With a little effort and access to the right resources, the average call center employee can learn how to perform first - rate customer service. (gaebler.com)