Academic credentials may be of lesser importance for customer - service roles than for jobs that require specific training or education, such as positions in other operational areas of the business. (work.chron.com)
Schools are increasingly required to manage complex operational areas via their own internal capacity. (educationbusinessuk.net)
I want you to know that I not only have this skill but also the equally important ability to identify operational areas where continuous improvements can be applied. (dayjob.com)