A volunteer skeleton staff remains on duty in case a client needs help, but everyone else gets to kick back in relax. (inc.com)
Record numbers of consumers drive out to malls, big boxes and smaller retailers only to be ignored by skeleton staffs and made to feel like they are troubling the staff when asking for help. (entrepreneur.com)
However, requiring the service to operate through the charitable goodwill of its already overworked skeleton staff is an unreasonable and untenable demand. (croakey.org)