Depending on what type of inquiry you have, there may be a fee for using the call center. (rewardexpert.com)
However, in order to serve our clients well we need to engage in a different type of inquiry in order to find out what really matters. (slaw.ca)
Certain types of inquiries may affect your score calculation, specifically those that are related to active credit seeking (such as applying for a new loan or credit card). (creditcanada.com)