Our Accessible Customer Service Policy and Procedure has been prepared to meet the compliance requirements of the Accessibility for Ontarians with Disabilities Act, Customer Service Standard and is available for review at www.teranet.ca and in alternate formats, upon request.
Accessible Customer Service Policy.
Organizations need to update their existing
accessible customer service policy or policies to reflect the changes and train all members of their organization on accessible customer service.
Learn more about MaRS»
accessible customer service policies, practices and procedures in our Guest Accessibility Package (GAP).
Nonetheless, there may be little time between the enactment of these changes and the July deadline, and obligated organizations should consider reviewing
their accessible customer service policies and progress soon.
Not exact matches
Just make sure that the company you buy from has good return
policies and an easily
accessible customer service.
«If a Government auditor asks if a private sector organization with 20 - 49 employees has the required
policy on
accessible Customer Service, the owner can just point to their head and say: «It's in here!»»
Documenting in writing all your
policies, practices and procedures for providing
accessible customer service, and meeting other document requirements set out in the standard.
This
policy has been developed to address the
Accessible Customer Service Standard of the Accessibility for Ontarians with Disabilities Act, 2005 (the «AODA») and applies in conjunction with and should be read together with other
policies that affect the provision of
services to our clients and visitors.
Torys provides training on the
Accessible Customer Service Standard and the Integrated Accessibility Standards Regulation requirements to all firm members and employees, including those who work with the public or other third parties or who are involved in the development of customer service policies, practices and pro
Customer Service Standard and the Integrated Accessibility Standards Regulation requirements to all firm members and employees, including those who work with the public or other third parties or who are involved in the development of customer service policies, practices and proc
Service Standard and the Integrated Accessibility Standards Regulation requirements to all firm members and employees, including those who work with the public or other third parties or who are involved in the development of
customer service policies, practices and pro
customer service policies, practices and proc
service policies, practices and procedures.
As a
customer your applications, presentations, carrier comparisons,
policy forms and loss run will be
accessible on our secure online portal for 24/7
service.
This
policy highlights the guidelines and expectations by which all firm employees are to provide
accessible customer service to all clients and visitors to our office.