Sentences with phrase «accessible customer service standards»

The training must include a review of the purposes of the AODA, the contents of the accessible customer service standards and specific training on:

All accessibility standards — including the accessible customer service standard — are now part of one Integrated Accessibility Standards Regulation.

This policy has been developed to address the Accessible Customer Service Standard of the Accessibility for Ontarians with Disabilities Act, 2005 (the «AODA») and applies in conjunction with and should be read together with other policies that affect the provision of services to our clients and visitors.

Torys provides training on the Accessible Customer Service Standard and the Integrated Accessibility Standards Regulation requirements to all firm members and employees, including those who work with the public or other third parties or who are involved in the development of customer service policies, practices and procedures.

The first one is the Accessible Customer Service Standard.

Below is information regarding the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), including the Accessible Customer Service Standard, Integrated Accessibility Standards Regulation (Employment Standard, Information and Communications Standard, Transportation Standard and the Design of Public Space Standard), the Built Environment Standard as well as a brief overview of the services we provide.

In order to meet the legislative requirements for the Accessible Customer Service Standard you must comply with the following 6 items:

Not exact matches

While some countries on the continent have the «standard» mobile money interoperability system, which allows seamless transactions between customers of the various telecom service providers, Ghana's system allows transactions between telcos as well as banks, making financial services more accessible to the populace.

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The AODA customer service standard outlines what businesses and other organizations in Ontario must do to make their goods and services more accessible to people with disabilities.

Second, to align the language in the Customer Service Standard with the Information and Communication Standard, the section would specify that obligated organizations must ensure their feedback process is accessible to persons with disabilities by providing or arranging for the provision of accessible formats and communication supports, upon request.

Documenting in writing all your policies, practices and procedures for providing accessible customer service, and meeting other document requirements set out in the standard.

In addition, the standard includes the specific requirement (adding to what is already covered in the customer service standard) that every obligated organization that has processes for receiving and responding to feedback must ensure that the processes are accessible to persons with disabilities by providing or arranging for the provision of accessible formats and communications supports, upon request.

Atlanta, GA About Blog Our Mission at AMS Vans is to offer people with mobility impairment strong, easy - to - operate wheelchair vans and accessible vehicles at genuinely affordable prices, to maintain the highest customer service standards in the industry, and to provide relevant news, information, and inspiration for, by, and about people with disabilities worldwide.

Our Accessible Customer Service Policy and Procedure has been prepared to meet the compliance requirements of the Accessibility for Ontarians with Disabilities Act, Customer Service Standard and is available for review at www.teranet.ca and in alternate formats, upon request.