Account Manager (Year — Year) • Created and Monitored company and
customer processes • Developed and finalized contract pricing to include price negotiations • Served as sales lead in pre-sales development to formulate a good understanding of
customer needs and blend their processes and expectations internally to all Telsource internal departments • Chaired all
new client start - up meetings with
customers and developed support requirements • Communicated
customer needs and strategic plans to internal departments
via new client roll - out meetings • Monitored
customer account profitability by tracking invoices, resolving billing discrepancies, and
acquiring replenishment purchase orders when needed