Sentences with phrase «after calling customer»

After calling customer service several times with hold times of longer than 30 mins it took over a week to actually get to talk to someone.

Another BofA screw - up: just got a letter that they reduced my 11k to 5.5 k line, and after calling customer service and speaking with senior credit analyst — she decided to reduce my OTHER -LRB-!)

Not exact matches

CIBC and Loblaw Cos. are shutting down PC Financial after 19 years, with customers moving to a new bank called Simplii.

Munoz, who took the helm at United in 2015 as part of an effort to improve customer relations, has faced calls to step down after referring to Dao as «disruptive and belligerent» in a statement following the incident.

Three minutes after hanging up, the customer emailed her: «I just got a call from someone who's impersonating you!»

He started calling customers a month after purchase to see if they were satisfied.

According to the survey, more consumers (46 percent) said they were more likely to call with a customer service question the week after Christmas.

While some customers have called on Apple to offer a stylus, the company has been loath to do so after late Apple co-founder Steve Jobs said when the iPhone was announced in 2007 that touch input is far superior to stylus input.

The company is looking for ultra-convenient pick - up spots for customers, CEO Galen G. Weston said on a conference call with analysts after the company released its first - quarter earnings report.

In a Chinese social media post on Saturday after calls for a boycott by some internet users in China, Balenciaga said it sincerely apologised to all Chinese customers and other shoppers over the incident, which occurred on Wednesday.

E * Trade's Manila office is a customer - service and technical - support center whose staffers handle calls after business hours in the U.S..

Customers became angered after the ride - hailing service did not shutdown service at New York's Kennedy International on Saturday, in solidarity with a work - stoppage called by a cab - driver group.

On Wednesday, two months after Oracle co-CEO Mark Hurd called Amazon's cloud infrastructure «old» and claimed his company was gaining share, Amazon Web Services chief Andy Jassy slammed Oracle for locking customers into painfully long and expensive contracts.

The company has dealt with a few high profile customer service complaints in recent years, most notably from a car owner who sued the company after he says it stopped responding to his emails and calls about repairs.

An interactive voice response (IVR) «chatbot» in today's call centers can do very little human interaction, and customers are more like to hang up frustrated even after in efficient, inhuman interaction than they would be after a less successful, empathetic interaction.

After they placed an order, customers most often called simply to check on the order's status: Have the flowers been delivered?

«For instance,» Strauss says, «if customers write a gift message saying «Happy Valentine's Day,» but the delivery date is after Valentine's Day, we call to confirm that all is OK.»

Optus will have to provide thousands of its customers with an extra year of unlimited free local calls after being found guilty of deceptive advertising last week.

Dig Deeper: Study Ranks Cities with Best and Worst Customer Service Improving Your Customer Service: After Solving the Problem, Keep in Touch Pay attention to service calls, since one complaint may be indicative of a larger issue.

Although the BTC - e exchange shut down after the fine, tech website Coindesk noted in September that it appears to have been resurrected as a new exchange called WEX that claimed «that it did not receive any funds from BTC - e, while at the same time alleging that it would abide by anti-money laundering and know - your - customer laws.»

Olnick said FPL did arrange for a utility on the nation's west coast to help with customer calls after Irma.

At Groff Tractor & Equipment in Mechanicsburg, PA, VP Tom Jamieson has his reps schedule time each day to call customers after routine service, repairs and small complaints — even if it's just to leave a message.

After a few phone calls, it appears that the bank agrees with the customer because they don't believe that someone is trading napkins for thousands of dollars (I know, how crazy is that).

After filing the suit, his office received more than 1,000 calls and emails from customers as well as current and former Wells Fargo employees about the allegations.

Even before early February's market turmoil, Fidelity, which temporarily blocked the inverse volatility products after their freefall, required customers to sign an agreement that calls out the risks of volatility and leveraged products, a spokeswoman said.

The company is looking for ultra-convenient pickup spots for customers, said Galen G. Weston on a conference call with analysts after the company released its first - quarter earnings report.

An LA Fitness gym in New Jersey reportedly fired a manager and two employees after a viral Facebook video showed them calling the police on two black customers without reason.

For example, Southern Refreshment Services» personally calls many of its customers during Thanksgiving weekend to see if they were open and in need of services during the holiday and the Friday after.

Dairy Crest is increasing its bad debt provision by up to # 4 million after a customer, Quadro Foods, called in administrators.

Who are The Board and Mr Wenger, Happy day's for them year after year and Sad day's for the so called Fan's or should I say Customers.

After a few complaints from other customers, the Denny's manager finally called the police to ask them what the law stated regarding breastfeeding mothers.

Five years ago, the combative governor with plummeting approval ratings resigned from office after it turned out he was a regular customer of a high - end call girl service.

The bill came a few months after the «violation» happened, Cohen called customer service and was told to pay up.

Bank of Ghana after noticing the so called irregularities in the operations of these institutions and knowing very well that customers of these institutions were not from Cambodia but rather Ghanaians whom they own an outstanding responsibility of offering financial security and protect their intetest should have thought about rolling out measures which would refund the various investments but because we live Ghana, our those wielding power can abuse it and exercise foul discretions without penalization, they rather decided to muddy the whole case in a deliberate attempt to deny or make refund impossible, a true Ghanaian way of seeking the fall of others.

nd NYSEG to restore tens of thousands of Westchester Customers after Winter Storm Reilly, I invite you to join me to call for the Presidents of both companies to step down.

Latimer called for the two companies» executives to step down and Greenburgh Town Supervisor and others called for customer refunds and reimbursement for customers for food and prescription medicine spoilage they lost for being without power for at least three consecutive days or more after the the inadequate response to the storms that slammed the region.

Companies that ask customers to give feedback immediately after a phone call may want to re-evaluate this strategy, she says.

The study of 94 call - center workers at a large bank in China found that customer mistreatment (e.g., customers who yelled, argued, swore, etc.) put the employees in a bad mood after work.

Selection procedure: Service requests from eligible customers for free of charge access to this INFRAFRONTIER - I3 TA service will be subject to a review procedure which will be initiated after calls for TA applications are closed.

After several not - so - subtle requests from my husband to figure out a new mattress to alleviate his back pain, I gave IntelliBED a call to find out what was really in their mattresses and see if it would be a workable option for us (poor IntelliBED customer support, but I can vouch for how helpful they are!)

I call customer service, they said because some styles sale fast (like the dotted blouse you wear in post) and they don't qualify but they don't let you know until after you select the item and it is in your bag.

Our friendly customer service team are on hand to provide a truly personal service, you can call our knowledgeable team of Personal Shoppers for gift list advice at any time and gifts are delivered by courier, free of charge after the wedding.

so after we exchange some contact information i start to write her emails, she never read one, i write her SMS to tell her, she should read they email, she doesn't, i try to call, she didn't pick up, so i coplain over the customer service, then i get an email, with one sentence and the customer center say, she send you email (yes one sentence, but i got every day a least one letter over the site).

After the free trial period, all you have to do is call the friendly customer service and choose a membership package that suits you.

Actor Jonah Hill has been made an honorary Best Buy employee after boasting about calling customer care representatives at a store in Hawaii as part...

For example, if the training is for customer service, you can measure how many complaint calls are made before and after the training.

After all, we have to be out in the field making sales calls, meeting customers, and travelling.

After checking the vehicle over, I will estimate cost of repairs and give the customer a call with different options if there are any available.

Why is the burden put on the customer to call, after already reaching out for information?

After Ford's ratings fell in customer quality surveys over concerns about the system, Ford rolled out various updates to the infotainment software, before finally wholly rethinking the interface with a new version called Sync 3.