Sentences with phrase «airline passenger experience»

About Blog The latest from the Airline Passenger Experience Association, sharing news and views from events around the world.

One of the fastest growing airlines, it has received several «Passenger Choice Awards» from Airline Passenger Experience Association (APEX).

During the «Passenger Choice Award 2013» held in September 2013 in Anaheim, California, USA, and organized by «Airline Passenger Experience Association (APEX)», an international airline ranking association based in New York, Garuda Indonesia was chosen as the «Best in Region: Asia and Australasia».

Helping airline passengers experience comfort, space and altered self - perception.»

As part of the first LAN and TAM [email protected], an annual event to showcase the latest technological advances of LATAM Airlines Group, the airlines announced eight digital advances that seek to enhance the LAN and TAM Airlines passenger experience and provide better service before and during the flight.

Not exact matches

At a time when airlines were beginning to experiment with baggage fees and were discussing mergers, raising ticket prices and generally making the flying experience miserable, JetBlue was different; passengers like me loved them for it.

«Overbooking is a necessity for airlines due to different levels of no show passengers experienced on different routes.

That was surely the experience of passengers on a Germanwings flight from Hamburg to Cologne the day after the airline's tragedy in the Alps.

The Doha - based airline is one of those affected by a U.S. ban on large carry - on electronics, putting it at a passenger - experience disadvantage against competitors unaffected by the ban.

While it's true the airline industry is financially healthier than it has been in years — thanks to cost - cutting and its new pay - as - you - go approach (United Airlines is even offering passengers who don't qualify for elite status the opportunity to pay $ 500 a year for seat upgrades and another $ 350 a year to avoid baggage fees)-- the changes have made flying a truly trying experience that is only likely to get worse.

The J.D. Power 2017 North America Airline Satisfaction Study measures passenger satisfaction among both business and leisure travelers, and is based on responses from 34,695 passengers who traveled through at least one domestic airport with both departure and arrival experiences during the past three months.

In the same way that when airlines basic services decline, passengers are more likely to pay fees for better service and amenities, theme parks have a financial incentive to make the waits for rides and attractions — and the «regular» experience as a whole — more unbearable.

Southwest Airlines on Tuesday (April 17) experienced the first accident - related fatality on a US passenger airline since 2009 after an engine failure.

United Airlines to Offer Free Beer and Wine Aboard International Flights Starting this summer, economy passengers will get the first class experience on United Airlines as they unveil a new in - flight food and beverage program that gives passengers generous meals with free beer and wine on long - haul flights...

APEX's 4,000 + members - leading airlines, industry suppliers, and media groups — elevate the passenger experience globally.

Think of the rear passenger area more of a first - class seating experience on Emirates airline, or like a small luxury hotel, with electric pop - out tables, a hidden refrigerator, all sorts of armrests and door cubbies, as well as glass, stitching and grab - handle details like you've never seen before.

During the first 12 months after a new rule limiting airline tarmac delays went into effect, lengthy delays experienced by passengers aboard aircraft largely disappeared and only a minimal number of flights were canceled to avoid delays on the tarmac, the U.S. Department of Transportation (DOT) announced today.

While an aircraft is experiencing a tarmac delay, airlines are required to provide passengers with notifications regarding the status of the delay every 30 minutes, including the reasons for the tarmac delay.

Not many details yet but the company did say the new loyalty program «will offer additional earning and redemption opportunities, more specialized service and a better digital experience for Air Canada customers,» according to Benjamin Smith, president, Passenger Airlines.

Airlines would prefer to maintain the luxury of the premium cabin class by inviting passengers who would preserve that experience

From start to finish, American Airlines pulls out all the stops for its first class passengers so you can relax and enjoy the experience!

«We've seen positive growth from many of our airlines, particularly Ryanair who experienced a fantastic year and added 1.5 million passengers, and 2016 also saw British Airways start flights from Stansted for the very first time as well as the announcement that Jet2 will open its first base in the south of England this summer.»

MAG's core capabilities cover a range of complex, highly regulated airport operations that govern the passenger and airline experience.

Industry experts believe that the decision to keep the United Economy Plus shows that the airline is dedicated to providing customized travel experience, and creative options for its passengers.

Philippine Airlines is offering introductory fares that will enable passengers to experience the airline's excellent service both on the ground and in the air.

As airlines continue to unbundle their products into basic economy, economy, premium economy and so on, passengers will more frequently be presented with the option of a more comfortable on board experience, but the flip side of this is that increased passenger comfort will more often than not come at a price.

«Chapman Freeborn's customers can now enjoy a private jet experience on the largest passenger aircraft in the world, and the infrastructure of a world - leading airline, operating to primary gateway airports.

The initial trial was carried out on a flight between Shanghai Hongqiao and Chengdu, but it would not be a surprise to see more airlines make use of Google Glass and other wearable devices in the coming months as part of their ongoing strategies to improve the passenger experience and differentiate themselves in an intensely competitive market.

Awarded Best Business Class for two consecutive years by industry audit Skytrax, the airline provides a premium travel experience for passengers combined with supreme luxury and exceptional service.

Alitalia's Aubrey Tiedt reveals how the carrier plans to further enhance its passenger experience and become one of Europe's leading airlines.

We'll continue to investigate all of these opportunities to better align the product offering (between Qantas and American), so when American Airlines passengers travel on Qantas and vice versa, they'll have the same experience.

The only airlines that are offering anything comparable to these deals are the mainland Chinese carriers (Air China, China Eastern and China Southern) and I can guarantee you, flying Singapore Airlines will be a much better passenger experience than those other cairlines that are offering anything comparable to these deals are the mainland Chinese carriers (Air China, China Eastern and China Southern) and I can guarantee you, flying Singapore Airlines will be a much better passenger experience than those other cAirlines will be a much better passenger experience than those other carriers.

As passenger numbers have steadily increased throughout 2014, a welcome trend has emerged among many of the world's airlines: a desire to improve the in - flight experience for travellers.

There's plenty of good news for airline passengers with big budgets, including the reveal of Delta Air Lines» Crystal Cabin Award - winning Delta One Business class suite and Qatar Airways» new QSuite business class experience, fit for a king and his family.

As my first impressions with MAS were far from impressed and based on the airport experience I can now understand why I was the ONLY passenger booked on Malaysia Airlines A380 in First Class.

When international passengers experience a delay and arrive later than expected, they «luckily» find out a seat has been vacated for them in advance by the airline.

Airlines would prefer to maintain the luxury of the premium cabin class by inviting passengers who would preserve that experience

The only airlines that are offering anything remotely close to these deals are the mainland Chinese carriers (Air China, China Eastern and China Southern) and I can guarantee you, flying Singapore Air will be a much better passenger experience.

Airline passengers travelling to and from Portugal are set to experience delays as air traffic controllers in the country begin three days of strikes.

Once the agreement is approved, the airlines said, they will start working on expanded code - sharing, frequent flyer program integration, «and joint growth in the transpacific market, with co-location at key hubs with seamless passenger and baggage transit experience.»

Qatar Airways chief executive, Akbar Al Baker, is also set to introduce another ground - breaking experience for passengers at the airline's annual press conference on the exhibition's opening day.

TAM Airlines, part of LATAM Airlines Group, has announced that passengers flying between Rio de Janeiro and London, New York or Miami can now enjoy the experience of being on board the new Boeing 767.

«The agreement is part of Garuda Indonesia's revitalisation program in order to provide our passengers with the best possible experience with the youngest fleet in the sky and to support the airline's future plan to further expand its network globally.

«The positive passenger growth was driven by increased choice from many of our airline partners, particularly Ryanair who experienced another strong year, and the very successful opening of Jet2.com's first base in the south of England back in March.

With the additional frequency and by operating the world's newest wide - body aircraft to Singapore, Qatar Airways will further strengthen its position in one of the leading business cities in the Asia Pacific region as a world - class airline providing passengers with a premium travel experience.

The airline, known for its luxurious travel experience, opens a new lounge for First and Business Class passengers at LAX — full story»

A study from Accenture has found that many airline executives feel they are falling short in their bids to improve the passenger experience.

That being said, I would only recommend Singapore Airlines as a good way of getting to Southeast Asia (or Seoul, Tokyo, Frankfurt or Manchester) as anywhere else outside of that would make for a very long travel day and the increased travel time would negate any positive passenger experience.

This technology strategy ensures that Etihad Airways and its equity partner airlines embed world - class technologies to deliver a range of services and products that enhance the guest experience and ensure passengers» air travel expectations are met.

Eli Senerman, Senior VP Direct Channels for LATAM Airlines Group said «A key objective of the LATAM Airlines Group is to provide a superior travel experience for our passengers.