Sentences with phrase «airlines customers with»

The agreement provides Hawaiian Airlines customers with access to purchase Allianz Travel Insurance products * through hawaiianairlines.com.

The $ 450 annual fee on the card is the same as the renewal rate for an Admirals Club membership if you are an American Airlines customer with no status.

Supported the transition of a business unit that was relocated to California and serves all commercial airline customers with quick response solutions to aircraft problems.

Not exact matches

No decision within the airline can interfere with this mission because it would interfere with the experience promised to their customers.

No longer content with just customer happiness, the airline took things a step further by telling customers they were the only thing that mattered.

«A customer tried to bring a baby kangaroo on the plane as a service animal,» a retired airline customer service agent with 18 years of experience told Business Insider.

For an airline, however, the true value of a secret fare is the chance to snag a rival's customer with a lower price — secretly.

In addition to ticket prices and schedules, airlines compete for customers with promises of more comfortable seats, gourmet food, the latest in - flight movies, lots of legroom and other cabin amenities.

And unlike airlines, which are stuck in a financial box with a product that has become a commodity, most hotels seem to truly care what their customers want.

«These issues are going to weigh much more heavily on customers at the end of the day as far as how they would rate their overall experience with the airline.»

These depots are managed by third - party shipping giants like DHL, and are located strategically: they can get a part to a waiting customer within a few hours, so the airline with the disabled aircraft doesn't have to idle for a day or more as the part flies across the Atlantic.

Long - haul airlines have been battling for rich customers by decking out their first classes with opulent suites.

Not only does an airline with a monopoly on a route experience greater delays, but it will also pad its schedule to make customers feel like they arrived promptly even if they could have arrived sooner, according to a Kellogg School of Management study.

The airline just signed a deal with a start - up called Gladly to overhaul its customer service systems.

This satellite has already become a prime satellite for the North American aeronautical market, with GoGo transferring more than 200 aircraft to the satellite within the first month of service launch and Global Eagle Entertainment taking significant incremental capacity to serve its airline customers.

Among the many gripes travelers have with airlines, the number one bugaboo is customer service.

Such risks, uncertainties and other factors include, without limitation: (1) the effect of economic conditions in the industries and markets in which United Technologies and Rockwell Collins operate in the U.S. and globally and any changes therein, including financial market conditions, fluctuations in commodity prices, interest rates and foreign currency exchange rates, levels of end market demand in construction and in both the commercial and defense segments of the aerospace industry, levels of air travel, financial condition of commercial airlines, the impact of weather conditions and natural disasters and the financial condition of our customers and suppliers; (2) challenges in the development, production, delivery, support, performance and realization of the anticipated benefits of advanced technologies and new products and services; (3) the scope, nature, impact or timing of acquisition and divestiture or restructuring activity, including the pending acquisition of Rockwell Collins, including among other things integration of acquired businesses into United Technologies» existing businesses and realization of synergies and opportunities for growth and innovation; (4) future timing and levels of indebtedness, including indebtedness expected to be incurred by United Technologies in connection with the pending Rockwell Collins acquisition, and capital spending and research and development spending, including in connection with the pending Rockwell Collins acquisition; (5) future availability of credit and factors that may affect such availability, including credit market conditions and our capital structure; (6) the timing and scope of future repurchases of United Technologies» common stock, which may be suspended at any time due to various factors, including market conditions and the level of other investing activities and uses of cash, including in connection with the proposed acquisition of Rockwell; (7) delays and disruption in delivery of materials and services from suppliers; (8) company and customer - directed cost reduction efforts and restructuring costs and savings and other consequences thereof; (9) new business and investment opportunities; (10) our ability to realize the intended benefits of organizational changes; (11) the anticipated benefits of diversification and balance of operations across product lines, regions and industries; (12) the outcome of legal proceedings, investigations and other contingencies; (13) pension plan assumptions and future contributions; (14) the impact of the negotiation of collective bargaining agreements and labor disputes; (15) the effect of changes in political conditions in the U.S. and other countries in which United Technologies and Rockwell Collins operate, including the effect of changes in U.S. trade policies or the U.K.'s pending withdrawal from the EU, on general market conditions, global trade policies and currency exchange rates in the near term and beyond; (16) the effect of changes in tax (including U.S. tax reform enacted on December 22, 2017, which is commonly referred to as the Tax Cuts and Jobs Act of 2017), environmental, regulatory (including among other things import / export) and other laws and regulations in the U.S. and other countries in which United Technologies and Rockwell Collins operate; (17) the ability of United Technologies and Rockwell Collins to receive the required regulatory approvals (and the risk that such approvals may result in the imposition of conditions that could adversely affect the combined company or the expected benefits of the merger) and to satisfy the other conditions to the closing of the pending acquisition on a timely basis or at all; (18) the occurrence of events that may give rise to a right of one or both of United Technologies or Rockwell Collins to terminate the merger agreement, including in circumstances that might require Rockwell Collins to pay a termination fee of $ 695 million to United Technologies or $ 50 million of expense reimbursement; (19) negative effects of the announcement or the completion of the merger on the market price of United Technologies» and / or Rockwell Collins» common stock and / or on their respective financial performance; (20) risks related to Rockwell Collins and United Technologies being restricted in their operation of their businesses while the merger agreement is in effect; (21) risks relating to the value of the United Technologies» shares to be issued in connection with the pending Rockwell acquisition, significant merger costs and / or unknown liabilities; (22) risks associated with third party contracts containing consent and / or other provisions that may be triggered by the Rockwell merger agreement; (23) risks associated with merger - related litigation or appraisal proceedings; and (24) the ability of United Technologies and Rockwell Collins, or the combined company, to retain and hire key personnel.

The airline's perks and amenities, from its complimentary chauffeured pickups for upper class passengers to generous baggage allowances for passengers in coach, fits with Branson's whimsical disregard for convention which has made Virgin such a hit with its fiercely loyal customers.

CNBC's Phil LeBeau reports the highlights of the House Transportation Committee's hearing with airline executives on customer service.

To be sure, any dip in travel to Southeast Asia is unlikely to hurt profits for U.S. airlines because they have few flights to the region, relying instead on other carriers to transport their customers with the help of marketing or «codeshare» agreements.

Sally Greenberg of the National Consumers League discusses the push for passenger rights following the House Transportation Committee's hearing with airline executives on customer service.

This expectation makes sense, because outwardly the airlines greet you with a smile and emphasize a similar commitment to customer service.

The price point has increased with the new lounge offerings but the goal remains clear: As American Airlines is able to generate significant profits, some of that money will be reinvested in improving travel experience, at least for premium cabin customers.

«The strides airlines are making to improve the flight experience — from varying fares that can fit any budget, in - flight entertainment options, gourmet food offerings and advancements in technology, both on the ground and in the air — are resonating with customers and leading to more Americans traveling more often by air,» said John Heimlich, vice president and chief economist at Airlines for airlines are making to improve the flight experience — from varying fares that can fit any budget, in - flight entertainment options, gourmet food offerings and advancements in technology, both on the ground and in the air — are resonating with customers and leading to more Americans traveling more often by air,» said John Heimlich, vice president and chief economist at Airlines for Airlines for America.

Holmes also said that if Salesforce.com owned all of Twitter's data, it could have better insights into what sort of conversations companies such as airlines or telecom firms might be having with their customers and thereby gain more understanding of their business challenges.

Home cleaning services, airlines and even exterminators are all expanding their ability to communicate with customers through texts.

In an interview with the Seattle Times, Leahy recounted how he got Northwest Airlines, a loyal Boeing customer, to buy Airbus in 1986.

In the past decade there has been no lack of best - customer clubs, point programs, new twists on airline frequent - flier plans, and contests with spectacular prizes.

That's because an airline's revenue management department tells reservation agents what they're allowed to offer to customers, so having a reservation agent check with revenue management or transfer you to them allows you to appeal to the real decision - makers.

JetBlue Airways announced Wednesday that it will charge certain customers for their first checked bag, yielding to pressure from analysts who criticized the airline for not adding fees in step with other carriers.

We succeeded because we didn't just create another «me too» airline, but took the same creative, customer - focused approach we had with our music businesses.

Running an airline on time and with customers properly served means performing hundreds of tasks on thousands of flights a day — millions of tasks in total.

The fusion of regional preferences and global audience does have some surprising results: not only does Etihad admit guide dogs in the cabin, customers of the airline's Diamond class are permitted to fly with up to two falcons.

Beginning March 1, the airline will require customers seeking to travel with a pet to provide additional documents that show the passenger's need for a support animal as well as proof of the animal's training and vaccinations 48 hours prior to the flight.

Canadian Airlines announced that it has signed a codeshare agreement with Hong Kong - based Cathay Pacific Airways Ltd. which offers customers «expanded international networks and better access to the global marketplace when flying between Asia and Canada.»

United Airlines said Friday they provided all 245 customers on board hotel accommodations and is working with each of them individually to ensure they get to their destinations as soon as possible.

We also provide a number of other amenities that are important to frequent travelers, including our Elevate ® loyalty program with tiered benefits for our most loyal guests, lounge access in certain airports, including our own Virgin America Loft at Los Angeles International Airport (LAX), interline and codeshare partnerships with other airlines and a wide range of distribution channels and contractual travel discounts for over 175 major corporate customers.

For example, if you have retired as a seasoned marketer with huge experience in the aviation sector, you can offer expert advice to new airline and private airline operators on how to attract customers and grow their business.

Compare this to a company like Walmart who requires that employees stick to «official» Twitter uses in customer service in order to aid in its scalability — a fine tactic, but not as friendly as what customers experience with companies like Best Buy and Southwest Airlines.

Other airlines may offer up few, if any, seats for customers paying with miles — especially on holidays or popular flight paths.

For Customers traveling on a connecting itinerary with Cape Air and another airline, please contact our partner airline prior to travel as most have additional notification and documentation requirements that must be met to bring an emotional support animal on board a connecting flight.

We will work with the APA to take care of our pilots and ensure we get our customers to where they need to go over the holidays,» American Airlines (AAL) spokesman Matt Miller said in a statement, according to CNN.

Wonton Food strives to establish personal relationship with all customers, whether it's a major retailer, well - known chef, regional distributor or a company that needs ingredients for airline meals.

Executives from United, American and other airlines answered tough questions from lawmakers over their companies conduct with customers

The research team combined data on state - level economic well - being provided by the Gallup Poll with data on hundreds of customers of aFortune1000 international airline carrier, including their purchase behavior and perceptions of the firm collected from multiple surveys conducted over time.

An American woman who was unable to enter the UK to be with her husband, a Royal Navy pilot, has finally had her visa application accepted, ending more Famous for its very cheap flights as well as its controversial approach to customer service, Ryanair is one of the most popular low - cost airlines in the UK.

Baby Spice dressed up as a British Airways staffer and helped customers check in for flights with the airline.

She's got a job at an airline counter dealing with snarky customers and lives claustrophobically with her two kids as well as her ex-husband, Tony (Edgar Ramirez); her loyal grandmother, Mimi (Diane Ladd); and her shut - in mother, Carrie (Virginia Madsen).

American Airlines is already giving in - flight entertainment with Samsung Galaxy Tab 10.1 s for customers, but now they are looking to upgrade their flight attendants as well.

Other airlines may offer up few, if any, seats for customers paying with miles — especially on holidays or popular flight paths.