I didn't actually realise this until last year when I was looking to book a KrisFlyer award between Paris and Sydney and it came up in conversation with a very helpful Singapore
Airlines phone agent.
ExpertFlyer is a paid service, but it makes searching Air Tahiti Nui award space so much quicker than calling and asking an American
Airlines phone agent to search tons of dates.
I've highlighted the GuestSeat column because that is the award space that American
Airlines phone agents can access.
Not exact matches
Zanone said that an American
Airlines customer service
agent was unable to reach a supervisor by
phone over a 90 - minute period.
The main clients to the business includes all
Airline companies, Cell
phone companies, also travel
agents, insurance
agents plus many more can subscribe to the services.
To receive
airline miles for flying, you should provide your
airline frequent flyer number on the Star One Travel Rewards for site or to the
agent over the
phone when you redeem your Points.
The
phone agent will need your dates of travel and flight numbers to search the exact flights you found on American
Airlines.
However, there is a way around these fuel surcharges if you're willing to do some digging and spend some time on the
phone with an American
Airlines booking
agent.
You would have to sit on the
phone with a
phone agent for hours or manually check 17 different
airline websites to duplicate our unprecedented search capacity.
Be advised that Pacific Coastal
Airlines does not use telemarketers and that our Customer Service
Agents do not
phone customers or the public to offer flight credits or ask for credit card information, except when processing flight bookings at the request of its clients.
Maximum permitted mileage (something
airlines use to keep travelers from adding too many stopovers in disparate places) is known to be randomly enforced by
phone agents
If your flight is not eligible for a fee - free rebooking, go through an
airline gate or
phone agent directly, and get confirmation in writing that there are no redeposit and close - in booking fees for your new award ticket.
Lastly, it pays to use
airline partners such as rental car companies, mobile
phone service providers, and real estate
agents to earn those precious points, and before you know it that holiday to the Maldives won't be such a pipe dream after all.
To get 30 miles per dollar with Alaska
Airlines, shop online through this link or call 1 -800-FLOWERS and give the
phone agent the promotion code AKA3 and your Mileage Plan frequent flyer number.
«Multiple disclosures will spell out the attributes of a Basic Economy ticket at the time of purchase on aa.com, and when utilizing the
airline's reservations
phone centers or when booking through a travel
agent or online travel site,» the
airline said.
Alaska
Airlines is known in the frequent flyer community for its incredibly helpful and accommodating
phone agents.
Likewise when redeeming an American
Airlines voluntary denied boarding voucher, you're required to make a reservation through American
Airlines» website or
phone agents, then mail the voucher to Florida (or drop it off in person at an American
Airlines office).
And if you do call the
airline to get help with award booking, you will often reach indifferent customer service
agents who may have little training and even less incentive to spend time on the
phone helping you redeem your points and miles.
If you find a saver award using another
airline's site (or using ExpertFlyer) and BritishAirways.com doesn't pull it up, give them a call and see if the
phone agent can find the space for you.
While I didn't have to use any of my own miles, just for fun I
phoned an
agent at American
Airlines» AAdvantage call center and learned there were several days in September with availability for 50,000 miles.
In addition, the booking process can be a bit challenging, as only certain
airlines are bookable online, and
phone agents seem hard - pressed to consistently enforce even the program's own rules.