Sentences with phrase «apple issued an apology»

In late December, Apple issued an apology letter in which it explained the whole iPhone slowdown thing.

After Apple issued an apology letter for not communicating properly to consumers the slowdown of older iPhones when their battery was degraded, CEO of Apple today confirmed that upcoming iOS update will give an option to users where they could choose to disable this «feature» if they don't like it.

This led to Apple issuing an apology and offering $ 29 battery replacements for device owners during 2018 as a way to make amends.

Not exact matches

But in this public apology issued just last Thursday, Apple says the problem was hardly intentional.

When the Apple Maps app rolled out last fall, the criticism from consumers was loud enough to push CEO Tim Cook into issuing a public apology.

Apple was ordered to issue a formal apology statement about how Samsung did not actually copy its iPad designs.

However, Tim Cook also offers apologies for the whole issue, saying Apple «maybe should have been clearer.»

Apple CEO Tim Cook had to intervene to issue an apology and temper the resulting outcry over the lacklustre iOS6 mapping service last September.

A week later, Apple CEO Tim Cook issued a far - reaching apology and agreed to lower the price of replacement iPhone batteries for a year.

According to Apple, software updates throttle older iPhones because their batteries are «less capable of delivering peak energy loads,» according to an apology the company issued Thursday.

Thanks to all the criticism that Apple has received since it revealed that it intentionally slows down older iPhones with degraded batteries, the company was forced to issue an apology and communicate better with its customers.

The apology follows a statement from Apple earlier this month that it intentionally slows down performance on some older iPhone models due to shutdown issues that can be caused by aging lithium - ion batteries.

In a move likely intended to curb some of the negative PR the company has received, Apple recently published a formal apology, claiming the issue has largely been a misunderstanding between the company and its customers.

Apple today has issued an apology for not being clear on what it was doing, offers compensation to its customers, and explains what to expect regarding this issue in future.

On top of the statement to TechCrunch, on Thursday, December 28, Apple released an apology for the confusion surrounding battery and performance issues.

The revelation led to backlash from iPhone users, and Apple eventually issued an apology on Thursday over the «misunderstanding.»

The council asked Apple on Monday for an explanation for the slowdown, as well as details on what Apple planned to do to rectify the issue — Apple already answered both these questions in its previous statements on the matter, apology included.

The controversy forced Apple to issue a public apology, and now customers will be given the option to disable all throttling no matter how old their iPhone's battery is.

«Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone's battery, so they can see for themselves if its condition is affecting performance,» Apple said in its apology letter to customers late last month.

Signed by human rights groups, rehab centers and drug user organizations from around the world, the letter also urged Cook to have Apple conduct a formal review of the apps and issue an apology for allowing «insensitive content» on the App Store.

Apple recently issued an official apology for deliberately reducing the performance of older iPhones.

In response to the blowback, Apple issued a public apology and reduced its fee for battery replacement to $ 29.

However, Apple has issued an official apology and is now offering $ 29 battery replacements for iPhone 6 and newer.