Sentences with phrase «applications manager served»

Merge Healthcare 2007 — 2010 Pre Sales Consultant / Applications Manager Served as sales demo specialist, maintained product knowledge and proficient understanding of radiology workflow as well as knowledge of all MR OEM platforms including GE, Philips and Siemens.

Not exact matches

Twitter Beta - Testing Way to Attach Ads to Tweets in Third - Party Apps According to SocialTimes, Twitter's «senior product manager Mollie Vandor announced -LSB-...] that the social network is beta - testing a way for brands to display ads from its MoPub ad - serving solution directly via Twitter Kit timelines for Android and iOS applications.

The Placement Manager oversees the New Hope program, responds to questions regarding the program, reviews and approves New Hope partner applications and serves as the point person for communicating and responding to any problems.

He previously served as VP of Global Legal Technology for Goldman Sachs, Director of Applications and Support Services at Arnold & Porter, Director of Information Systems at Long, Aldridge and Norman, and as a senior technology manager in The Coca - Cola Company's Legal and Technology Divisions.

If you're looking for an application that can both serve as a file manager and file mover program, then AnyTrans is the app that you need.

Successfully introduced 2 new products (equivalent to 10 % of product line sales) within the first year and served as Lead Product Manager for a project focused on introducing the company's first smart phone and tablet applications to new markets across the globe

Served as a tactical project manager in a SDLC environment (from requirements gathering through design, build / integration, testing, and deployment) for the Business Enablement team where the primary focus was on internal IT projects including infrastructure, environment migrations, internal integrations, as well as application development integrations.

Served as project manager, lead developer and / or team member on dozens of application development projects.

When writing your cover letter using this professional service manager cover letter sample as a starting point, try to use active voice and infuse strong action verbs into your writing, such as problem solver, communicated, lead, interact, respond, serve, direct, and organize, to strengthen your application.

Software Development Lead — Hightower Financial Services, Portland, OR — 5/2012 — Present • Serve as the team lead for group of six developers tasked with updating current corporate programs as well as creating new applications to help improve operations • Meet with ops directors and department managers on a regular basis to understand the challenges employees encounter in their daily workflow to determine where new opportunities for development may be • Coordinate with supervisors and their staff members to map out current processes and create re-engineering proposals to be shared with executive team • Manage the development of new applications, along with the testing of beta - version programs to help develop final - version programs prior to rollout dates • Received recognition by company management (along with team members) for role in developing software solutions that have contributed to net increase of 42 percent in company - wide productivity

Served as project manager for Salesforce - PacketSmart integration, creating requirements and communicating closely with the applications development team.

Qualifications: * Served 8 years in the US Army as an IT Technician and received an honorable discharge Experienced with DRA and Active Directory Experienced with SCCM and OSD deployment and data Restoration Experienced with SCCM Service Manager ticketing system Experienced with Altiris ticketing application Experienced with Remedy ticketing application web based and client based.

CAPGEMINI (Chicago, IL) 1999 — 2004 Manager • Manage projects related to customer application development, maintenance, business analysis and testing / quality assurance • Led the corporate Project Management Certification Group • Responsible for project management networking and training of potential PMP candidates • Provide quality assurance coaching and mentoring and prepared and rolled out training plans • Assist in the organizational initiative of attaining CMMI Level 3, conducting internal audits and appraisals, and training on the CMMI and SCAMPI methodologies • Serve as a consultant for the AON Corporation — Insurance Brokerage System Assessment (Chicago, IL) • Act as the Functional Manager conducting a high - level competitive analysis of insurance brokerage solutions, commercial vendor packages, and AON internal systems • Offer consulting services to Sprint (Overland Park, KS) • Serve as Project Manager, Project Leader, and Business Analyst • Lead Trouble Reporting System (TRS), Facilities Management System (FMS), and Integrated On - demand Network (ION) initiatives

Smartronix (CA & MD) 08/2004 — 12/2008 S6 Information Systems Coordinator • Serve as Section Chief and Contract Lead at the MCNOSC providing overall support for the MCNOSC IT Systems • Manage the network, servers, switches, applications, and information and infrastructure security • Utilize DoD applications for network scanning and remediation of the classified and unclassified networks • Develop plans, procedures, and policies to directly support and defend the MCNOSC Network from security threats • Oversee the MCNOSC's PKI (public key infrastructure) and integration with the MCNOSC services with the coordination of recovery strategies with the Alternate Network Operations and Security Center (AltNOSC) • Determine minimum processing requirements for recovery site and provide guidance for recovering infrastructure processing • Provide technical input to the Contingency of Operations (COOP) Plan ensuring all activities, resources and procedures required to recover critical IT infrastructure processing are accurate • Manage the day to day support of the MCNOSC Infrastructure, supervising a team of IT service contractors • Perform complex repairs, upgrades, hardware configuration, and end user training • Serve as project manager for the transition and deployment of the MCNOSC's NMCI plan • Oversee the planning and build out of the network and MCNOSC's new Headquarters and Operations Center • Coordinate with local contractors to ensure timely delivery of the network • Design and coordinate the build out of the MCNOSC Internal Data Center, Server Room, and Testing Lab • Coordinate the movement to the MCNOSC's newly built Operations Center and Head Quarters • Install cabling, servers, racks, environmental controls, a / v systems, and other technical equipment • Develop the MCNOSC IT Lifecycle management for the LAN and other IT devices • Serve as project manager for the MCCDC (Marine Corps Combat Development Center) Studies and Analysis Division and the MCCLL (Marine Corps Center for Lessons Learned)

Network Engineer — Duties & Responsibilities Serve as network engineer and perform configuration of routers, wireless access points, and switches Test, upgrade, and configuring Cisco 800 to 7000 series routers and Catalyst 500g to 6500 series switches Train team in TBU, Firsting and Seconding Process, ATT company engineering and item and lab tracking applications Work on several large scale, long term projects when not assisting on LAN configurations Install and maintain customer voice network and perform end user training to administrators and users Function as lead engineer on several IPT / Network installations for school districts Perform many Call Manager installations, migrations, and upgrades Maintain IPT infrastructure and provide end - user training to customers on functions and features of IP and digital phones Implement Call Manager Express for government establishment Assist on massive IPT migration for major retail chain Configure and install PBX systems designed by Alcatel Lucent Provide exceptional and timely customer service Represent company brand with poise, integrity, and positivity

Information Technology Security Manager — Duties & Responsibilities Manage IT security, customer service technicians, assets and finances, and client training Responsible for ensuring that multiple IT groups meet finance, audit, and compliance requirements Serve as primary point of contact for customer contracts, technical support, and end - user training Utilize interpersonal and technical skills as liaison between clients, technicians, and subcontractors Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Oversee the implementation of asset management processes and procedures Coordinate activities with desktop leads to ensure SOX compliance Validate asset information, manage defect reports, and submit correct action recommendations Design and implement enterprise - wide security protocols, mainframe / pc policies, & software / hardware packages Collaborate with department managers to identify and address security concerns through IT Security policies Reduce corporate information ricks through implementation of sensitive document control processes Utilize RACF and Windows / LAN measures to greatly improve user, administrator, and application security Establish and oversee regular system security audits for employers and clients Author and present added value reports, optimization reviews, and overall audit presentations Enhance employee productivity and accountability through the implementation of firewall and tracking software Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills

City Group (New York, NY) 1995 — 1997 Consultant — Unix Administrator • Senior System Administrator in for Solaris and Aix environment and application development area • Systems included Sun Ultra Enterprise 450, 420R, 4500, and 6500 running on Solaris 2.5.1, 2.6 and Aix 4.3.2 • Development environment composed of mostly Sun equipment including Sun StorEdge A5200, A5100, D1000 arrays using Veritas and SDS volume managers • Backed up systems with Legato Networker using BoxHill, Qualstar, and Sun StorEdge L9 tape stackers • Utilized Jrun, WebSphere, WebLogic, Actuate Report Server, iPlanet, and Netscape Enterprise • Senior Unix SA solely responsible for the application development area supporting Solaris, Aix and Linux platform • Performed massive installation of Solaris servers using Jumpstart to global distributed network • Installed new and trial software, maintained server stability, backed up system using Legato Networker, debugged system problems such as network connectivity, and packaged developers» software released to production • Project work involved getting specification from users, recommending appropriate system, submitting purchase order to purchasing, ensuring arrival of new system, building the system to Sotheby's standard, and installing necessary software for the user • Built and configured IBM and Sun servers installing Aix 4.0 and Solar 2.5 - 2.6 operating system and Oracle 7 • Performed backup and Recovery using ADSM and Tape backup • Automated disk monitoring and routine tasks utilizing Bourne Shell scripting and cronjobs • Served as liaison between vendors on resolving hardware and software issues • Monitored servers using Tivoli Storage Software • Trained and mentored Junior systems Administrators and operators

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budgets, accounts payable, and accounts receivable Recruit, interview, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Negotiate and confirm contracts with vendors, partners, employees, and clients Create and present financial reports and purchasing proposals to senior management Build and strengthen long term relationships with clients, vendors, and community leaders Direct purchasing and licensing of information technology equipment and software Assist students and families with financial aid application process Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English and Spanish to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

Arrowhead Electronic Healthcare, Inc. (Austin, TX) 3/2008 — 8/2010 Manager, Customer Support and Corporate Facilities • Oversaw customer service operations and staff ensuring effective and efficient operations • Set team schedules, workflows, and documented compliance with all corporate policies • Trained junior team members in customer service best practices • Tracked and communicated performance metrics for customer service deliverables • Provided phone - based client and team training in various software applications • Studied internal literature to maintain an up to date knowledge of products and services • Maintained and updated Siebel CRM system ensuring information accuracy • Responsible for the Facility Security SOP and employee compliance • Managed the vendor relationship with the Equity Office of Property Management • Served as office manager ensuring a productive and adequately provisioned work environment • Assisted with payroll, benefit administration, and provided administrative support asManager, Customer Support and Corporate Facilities • Oversaw customer service operations and staff ensuring effective and efficient operations • Set team schedules, workflows, and documented compliance with all corporate policies • Trained junior team members in customer service best practices • Tracked and communicated performance metrics for customer service deliverables • Provided phone - based client and team training in various software applications • Studied internal literature to maintain an up to date knowledge of products and services • Maintained and updated Siebel CRM system ensuring information accuracy • Responsible for the Facility Security SOP and employee compliance • Managed the vendor relationship with the Equity Office of Property Management • Served as office manager ensuring a productive and adequately provisioned work environment • Assisted with payroll, benefit administration, and provided administrative support asmanager ensuring a productive and adequately provisioned work environment • Assisted with payroll, benefit administration, and provided administrative support as needed

IT Project Manager — Professional Highlights Serve multinational corporations in a variety of technology based strategic planning and administration roles Offer expertise as a consultant, programmer, engineer, business analyst, and database administrator Lead technology projects for NASA, U.S. Customs, American Express, and General Electric Design and implement reporting, customer service, marketing, sales, and financial management software Responsible for network and database design, administration, and security Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs through effective technology solutions Serve as forecast budget analyst for Joint Project Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and integrity

Program Manager / Product Development, Engineering IT (04/2005 — 02/2010) • Lead Engineering IT efforts focusing on customer satisfaction, business development, and effective resource management • Oversee Data Management Program comprised of Data Warehouse and Reporting Infrastructure and Data Mart Development • Lead and facilitate technical teams in gathering requirements and creating business cases for proper initiation of proposals • Develop and Conduct ROI and Cost / Benefit analysis for the requests within the Engineering IT portfolio • Design and implement Engineering IT department daily operations, policies, procedures, and direct staff workflow • Initiate projects, employee scheduling, project timelines, and budgets • Conduct management reviews, management program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for effective & coordinate program operations • Serve as Service Manager and Resource Manager for the program data management ensuring effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10Application Express and Oracle 10g Database.

• Installed, configured, and managed multiple web sites supporting global e-commerce and e-business credit in technical environments comprised of Solaris 8 - 10 (LDOMS, ZFS, RAID, ZONES, CONTAINERS), Aix 6.1 - 7.1, Linux 4.0 - 5.5, Web Sphere MQ, Apache, Jboss, ATG, DB2, Oracle, MySQL and VMware • Optimized data security through close cooperation between Network Administration, Unix System Administration, NT Administration, DBA, and Backup and Recovery Administration teams • Installed Emulex LPFc, EMC Power path, Navisphere, Veritas Volume Manager, Veritas cluster server, Veritas File system, Veritas Net Backup etc. and archived original configuration • Utilized expertise in managing and performance tuning major RDBMS Oracle / Sybase / SQL / Informix / DB2 / ATG / SAP • Built and configured IBM, HP and Sun servers, EMC, TSM and Sun SAN • Architected Disaster Recovery System, conducted testing, observed fail errors, and reset the systems • Compiled opensource applications and packages as necessary for the source of both Solaris and RPM packages • Installed and configured Nagios, Cacti and MRTG graphing tool to monitor and visualize servers and network devices • Managed Send Mail, SFTP, FTP, HTTP, SSL, SSH, DHCP, DNS, NIS, NIS +, DHCP, LDAP, Apache, Tomcat, Web Sphere, BMC Patrol, HP Open View, and Nagios • Coordinated efforts among Development, QA, Production, DR, Systems, DBA, Production, Support, Network Administration, and Applications groups for project completion ahead of schedule and under budget • Planned and developed projects, performed user acceptance tests, and applied patches to fix bugs • Served as liaison with vendors multiple vendors including Cisco, EMC, HP, IBM, Red Hat Linux, Oracle, Sun, and Symantec resolving hardware and software issues in a timely and professapplications and packages as necessary for the source of both Solaris and RPM packages • Installed and configured Nagios, Cacti and MRTG graphing tool to monitor and visualize servers and network devices • Managed Send Mail, SFTP, FTP, HTTP, SSL, SSH, DHCP, DNS, NIS, NIS +, DHCP, LDAP, Apache, Tomcat, Web Sphere, BMC Patrol, HP Open View, and Nagios • Coordinated efforts among Development, QA, Production, DR, Systems, DBA, Production, Support, Network Administration, and Applications groups for project completion ahead of schedule and under budget • Planned and developed projects, performed user acceptance tests, and applied patches to fix bugs • Served as liaison with vendors multiple vendors including Cisco, EMC, HP, IBM, Red Hat Linux, Oracle, Sun, and Symantec resolving hardware and software issues in a timely and professApplications groups for project completion ahead of schedule and under budget • Planned and developed projects, performed user acceptance tests, and applied patches to fix bugs • Served as liaison with vendors multiple vendors including Cisco, EMC, HP, IBM, Red Hat Linux, Oracle, Sun, and Symantec resolving hardware and software issues in a timely and professional manner

Operations Manager — Duties & Responsibilities Prepare complex technical standard operating procedures for organizational implementation Oversee organizational ethics and compliance training administration at facility level Develop and implement training to ensure workforce peak performance Perform safety management studies and approve / disapprove proposed procedures Administer employee appraisals and increase employee motivation and organizational citizenship Manage multi-million dollar air traffic control contracts Effectively lead culturally diverse workforce in domestic and international settings Develop and implement air traffic control flow procedures saving cliental thousands of dollars on a daily basis Serve as liaison with cliental customers and mediate solutions resulting in increased customer investments Develop and administer varied software solutions for clients including KPMG, USAF, and the Chicago Board of Trade Oversee software projects through the various facets of developmental lifecycle Develop software applications using Visual Basic and SQL Server increasing business operation efficiency Create safety management systems which track aircraft incidents and trends Network and manage numerous air traffic control systems decreasing system downtime Develop an employee management system increasing operational efficiency Represent company brand with poise, integrity, and positivity

Professional Experience Motorola Solutions, Inc. (Schaumburg, IL) 1997 — Present IT Manager, Global Engineering Core Operations (02/2010 — Present) • Serve as Application and Infrastructure Support Manager for Global Engineering Tools • Set and strictly adhere to departmental budgets and timelines ensuring cost effective and efficient operations • Implement staff development activities for the Engineering Core Operations team • Create an atmosphere of respect and dedication to corporate goals and long term business development • Provide a competitive advantage for Motorola Solutions in support of the development environment • Deliver significant project cost - savings through effective strategic planning, personnel management, and resource application • Maintain information integrity through the development and implementation of data security measures • Build and strengthen professional relationships with vendors, clients, and partners • Oversee procurement and tracking of HW and SW assets per corporate policies andApplication and Infrastructure Support Manager for Global Engineering Tools • Set and strictly adhere to departmental budgets and timelines ensuring cost effective and efficient operations • Implement staff development activities for the Engineering Core Operations team • Create an atmosphere of respect and dedication to corporate goals and long term business development • Provide a competitive advantage for Motorola Solutions in support of the development environment • Deliver significant project cost - savings through effective strategic planning, personnel management, and resource application • Maintain information integrity through the development and implementation of data security measures • Build and strengthen professional relationships with vendors, clients, and partners • Oversee procurement and tracking of HW and SW assets per corporate policies andapplication • Maintain information integrity through the development and implementation of data security measures • Build and strengthen professional relationships with vendors, clients, and partners • Oversee procurement and tracking of HW and SW assets per corporate policies and procedures

Entropic Ltd. (Kildare, Ireland) 12/2007 — 07/2009 HVAC Engineer & Technical Sales • Served as project manager of HVAC and heat recovery equipment design, sales, and installation for large scale commercial and residential applications • Created specifications for ventilation and heat recovery equipment for multiple clients including AVIVA Stadium DKIT Engineering building and Genzyme Waterford • Utilized expertise and communication skills as liaison between customers and suppliers • Trained and supervised sales, customer service, and technical staff ensuring effective operations • Developed proficiencies in computer programs such as AutoCAD and in - house design programs • Employed LEAN techniques to maximize project efficacy in a safety conscious manner • Oversaw stock control, order entry, and timely delivery of products

IT Technician — Professional Highlights Serve as information technology technician and manager ensuring effective operations Train junior IT personnel in hardware, software, and networking troubleshooting Install, configure, and troubleshoot Windows and Mac applications Perform a variety of sales, customer service, and administrative duties Responsible for calling and retrieving medical records and other legal documents Obtain billing, medical, insurance, and employment records from medical facilities Participate in online legal interface with attorneys, paralegals, and clients Upload medical records to share drive and record results in excel database Consistently exceed computer and extended warranty sales goals Provide superior customer resulting in client satisfaction, repeat business, and referrals Perform all duties with positivity, professionalism, and integrity

Financial Manager — Duties & Responsibilities Oversee multiple automotive corporate client portfolios, conduct risk analysis, and perform audits Direct corporate loan process and ensure that client collateral is sufficient in cases of default Investigate client credit rating and determine worthiness of consumer credit applications Recruit, train, and manage team of auditors and financial advisors ensuring professional operations Responsible for department budgets, project timelines, and team workflow Perform reviews to determine appropriate employee compensation, recognition, and disciplinary action Serve as a liaison between bank and clients, partners, outside vendors, and community leaders Present reports regarding audit findings, market trends, and client financial health to senior leadership Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study industry literature to become an expert on products and services Direct sales operations for 35 + car and recreational vehicle dealerships throughout New England Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with positivity, professionalism, and dedication Consistently recognized and promoted for excellence in management, service, and performance

Once you've decided that you want to use a system, the question becomes whether you'll be better served with a generic contact manager or one developed specifically for the real estate industry; one installed on your PC or one offered as a Web - based application.