Read and recorded temperature, pulse and respiration.Massaged patients and
applied preparations and treatments, such as liniment, alcohol rubs and heat - lamp stimulation.Assisted with adequate nutrition and fluid intake.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Cleaned and organized patients» living quarters.Positioned residents for
comfort and to prevent skin pressure problems.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Charted
daily information on the residents such as mood changes, mobility activity, eating percentages, and
daily inputs and outputs.
ContractXchange (Canada & US) 11/2006 — Present Research Assistant • Received and processed service - based calls for Fortune 500 companies in Canada, earning a promotion from Rank 3 to Rank 1 in less than four months • Utilized clerical skills including spreadsheet management, data entry, and
daily activity update submissions, as well as
apply an exceptional attitude to provide excellent customer service as a contractual worker • Interacted with customers via e-mail, telephone, and live support from websites • Relayed requested and important information specific to credit cards while providing resolution for critical customer issues • Promote and cross-sold to increase company revenue, drawing upon a strong
comfort level with technology