Authored all sales training material and managed its delivery.
Not exact matches
In this edited excerpt, the
authors offer a first - person account of
sales smarts from Philip R. Styrlund, CEO of The Summit Group, a consulting and
sales training firm, which proves that when salespeople and customers are on the same team, finding solutions to a mutual problem can be easy.
Cardone has provided
sales -
training programs to large global companies and
authored several books on
sales strategies, from closing more deals to dominating your market.
Steve W, Martin is the founder of the Heavy Hitter
sales training program, the
author of the «Heavy Hitter» series of books on the human nature of enterprise
sales, and USC Faculty member.
As CEO and founder of the Canfield
Training Group, I have personally helped 1000s of thousands of people become multi-millionaires, business leaders, best - selling
authors, leading
sales professionals, successful entrepreneurs, and world - class athletes while creating balanced, fulfilling and healthy lives.
Sales Training Series brought training for real estate, insurance and general sales into the 21 - st century with the largest library of on - demand videos with dozens of world - class authors and contribu
Sales Training Series brought training for real estate, insurance and general sales into the 21 - st century with the largest library of on - demand videos with dozens of world - class authors and contr
Training Series brought
training for real estate, insurance and general sales into the 21 - st century with the largest library of on - demand videos with dozens of world - class authors and contr
training for real estate, insurance and general
sales into the 21 - st century with the largest library of on - demand videos with dozens of world - class authors and contribu
sales into the 21 - st century with the largest library of on - demand videos with dozens of world - class
authors and contributors.
As a speaker,
author, certified business coach, and master business and
sales trainer, David has
trained thousands of business professionals worldwide.
He is the
author of «Starving to be Fat,» and the
sales book «How I Sold $ 1 Million of Personal
Training.»
Motivational Speaker and Online Dating Expert, April Braswell, flanked by Kevin Hogan, PhD, International Motivational Speaker, Influence, Persuasion,
Sales Training, and
author of iternational best sellers, The Psychology of Persuasion and most recently, The Secret Language of Business: How to Read Anyone in 3 Seconds or Less and Dave Lakhani, best - selling
author of Persuasion: The Art of Getting What You Want.
Boomer Dating Expert, April Braswell, with Corporate
Sales Training Bold Calling
author, Steve Chamber, Mo's San Diego, CA
My Specialties: * I am an expert eLearning strategist, project manager, and business developer * Getting large complex eLearning modules and projects done on time and budget * Learning Management System (LMS) evaluation, selection, and implementation * Advanced audio / visual, graphic art design, and multimedia production (2D, 3D, etc.) * eLearning
authoring tools & Curriculum Development * Instructional Technology & Learning Technology * Software
Training &
Sales Training * Instructor - led & Computer - Based
Training
He is the
Author of
Sales Training — Automotive Edition and
Sales Process - Can You Sell Me a Pen?
My good friend & fellow
author Rob Howard, used those strategies to rewriting a client's book description based on some things pointed out in the
training and they ended up seeing a 32 % increase in
sales yesterday!!!
32 % increase in
sales with Kindle description copy
training: MUST have
training in my opinion to learn how to write description copy like bestselling
authors.
A few publishers offer unsuspecting
authors a «traditional publishing deal» — where the publisher pays publishing costs and industry - standard royalties on
sales — paired with a «mandatory marketing and
author training contract» that requires the
author to pay the publisher (or an affiliated marketing agency) thousands of dollars for marketing and «
author training» services.
As for
authors relying on the rankings to make some headway with
sales, I think the Amazon
train ultimately leads to a dead end.
I teach
authors how to reach more readers by creating
training programs that take the mystery out of key book marketing tactics and by working one - on - one with them so they get over, under, or around book marketing and
sales roadblocks or obstacles.
I can already see this happening with How to Blog a Book, whose
sales went up considerably the last week of February as more and more people began to pre-order The
Author Training Manual.
Held in Charleston, SC, the Lowcountry Initiative of Literary Arts (more fondly referred to as LILA) enlisted the help of no less than 24 traditional and independent
authors for a four - hour book fair, complete with book signing and
sales, raffle giveaways of signed books by the
authors, and a silent auction that included cool items like a two - day writers retreat, Kirkus membership, social media
training and lunch with best - selling
author Mary Alice Monroe.
There are plenty of Indie published books edited by former editors from Big 5 publishers as well as by other highly
trained freelance professional editors, with the resulting works enhancing the
author's reputation and possibly the
sales of their next book.
In effect, Amazon, with it's Amazon
Sales Rank feature is training authors to visit the Amazon sites often in the hope of a psychological boost (in the form of an improved sales r
Sales Rank feature is
training authors to visit the Amazon sites often in the hope of a psychological boost (in the form of an improved
sales r
sales rank.)
Over 30 thorough
training and strategy videos covering everything an
author needs for both traditional printed and ebook
sales.
New Shelves Books offers
sales and marketing
training, guidance, and services to self - published and other
authors, small presses, and independent publishers.
Fairport, NY About Blog I teach
authors how to reach more readers by creating
training programs that take the mystery out of key book marketing tactics and by working one - on - one with them so they get over, under, or around book marketing and
sales roadblocks or obstacles.
About Blog Ali Powell is the
author of this wonderful
sales training and motivational blog for
sales women.Blog for a woman in
sales and who want
sales prospecting tips and
sales advice.
Facilitated highly successful private insurance plan enrollment by
authoring / delivering comprehensive, on - site
sales training programs to Portugal based business partners
Excelling in a
sales position with Powell Books, Portland's highly reputable independent bookseller; earning a rapid promotion from assistant to associate,
training new employees, and gaining a reputation for a nearly encyclopaedic knowledge of
authors, titles, upcoming releases, and award winners.
Professional Duties & Responsibilities Determined client financial goals and created comprehensive investment portfolios Recommended funds, allocation percentages, and risk management products Performed market and investment research, analysis, and asset allocation studies
Authored market and portfolio commentaries and customer correspondence Generated product
sales through cold calling, networking, and client presentations Oversaw loan process, determined risks, and recommended course of action
Trained and supervised junior associates ensuring effective and efficient operations Experienced in legal compliance, research, and document creation Developed marketing and development plans as well as all collateral materials Resolved customer service inquiries resulting in client satisfaction and repeat business Performed all duties in a positive, courteous, and timely manner
PDT, Inc. (City, ST) 2002 — 2007 Insert Title • Develop a
sales plan identifying and vetting potential customers resulting in increased corporate revenue •
Train and direct junior staff in
sales, customer service, and marketing best practices • Oversee
sales activities,
author weekly status reports, and present progress to senior leadership • Manage new project initiatives, delivery schedules, and expectations of both the customer and management • Build a new customer base for the Tooling division concentrated on Injection Mold Tooling • Identify and effectively recruit new customers and strategic partnerships
Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings
Train new team members ensuring they understand the brand and adhere to company policies and procedures Responsible for accounts payable / receivable, budgets, and other accounting functions Support
sales, marketing, and customer service personnel ensuring effective operations Perform product research, verify specifications, and
author sales / marketing proposals Manage product inventory, client database, order processing, and shipping Design and implement successful special events generating new customers and enhanced brand awareness Create and manage corporate helpdesk, information database, and policies and procedures for daily operation Negotiate contracts with vendors, contractors, and clients resulting in a financially favorable agreements Serve as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and corporate travel arrangements Create a clean, friendly, and productive office atmosphere Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Professional Experience Lansdowne - Moody Company, LP (Houston, TX) 05/2003 — Present
Sales Manager • Managed sales of Kubota, New Holland, and Terex equipment while ensuring a positive company image • Consistently exceeded sales goals through effective marketing, customer service, and sales tactics • Recruited, trained, and managed 12 sales professionals in a fast paced environment • Designed and implemented new corporate website for an enhanced internet sales and marketing presence • Responsible for more than $ 30 million in inventory • Authored and presented sales projections, reports, and other pertinent data to senior leadership • Built and strengthened professional relationships with customers, suppliers, and business partners • Performed all duties with professionalism, integrity, and dedication to company objec
Sales Manager • Managed
sales of Kubota, New Holland, and Terex equipment while ensuring a positive company image • Consistently exceeded sales goals through effective marketing, customer service, and sales tactics • Recruited, trained, and managed 12 sales professionals in a fast paced environment • Designed and implemented new corporate website for an enhanced internet sales and marketing presence • Responsible for more than $ 30 million in inventory • Authored and presented sales projections, reports, and other pertinent data to senior leadership • Built and strengthened professional relationships with customers, suppliers, and business partners • Performed all duties with professionalism, integrity, and dedication to company objec
sales of Kubota, New Holland, and Terex equipment while ensuring a positive company image • Consistently exceeded
sales goals through effective marketing, customer service, and sales tactics • Recruited, trained, and managed 12 sales professionals in a fast paced environment • Designed and implemented new corporate website for an enhanced internet sales and marketing presence • Responsible for more than $ 30 million in inventory • Authored and presented sales projections, reports, and other pertinent data to senior leadership • Built and strengthened professional relationships with customers, suppliers, and business partners • Performed all duties with professionalism, integrity, and dedication to company objec
sales goals through effective marketing, customer service, and
sales tactics • Recruited, trained, and managed 12 sales professionals in a fast paced environment • Designed and implemented new corporate website for an enhanced internet sales and marketing presence • Responsible for more than $ 30 million in inventory • Authored and presented sales projections, reports, and other pertinent data to senior leadership • Built and strengthened professional relationships with customers, suppliers, and business partners • Performed all duties with professionalism, integrity, and dedication to company objec
sales tactics • Recruited,
trained, and managed 12
sales professionals in a fast paced environment • Designed and implemented new corporate website for an enhanced internet sales and marketing presence • Responsible for more than $ 30 million in inventory • Authored and presented sales projections, reports, and other pertinent data to senior leadership • Built and strengthened professional relationships with customers, suppliers, and business partners • Performed all duties with professionalism, integrity, and dedication to company objec
sales professionals in a fast paced environment • Designed and implemented new corporate website for an enhanced internet
sales and marketing presence • Responsible for more than $ 30 million in inventory • Authored and presented sales projections, reports, and other pertinent data to senior leadership • Built and strengthened professional relationships with customers, suppliers, and business partners • Performed all duties with professionalism, integrity, and dedication to company objec
sales and marketing presence • Responsible for more than $ 30 million in inventory •
Authored and presented
sales projections, reports, and other pertinent data to senior leadership • Built and strengthened professional relationships with customers, suppliers, and business partners • Performed all duties with professionalism, integrity, and dedication to company objec
sales projections, reports, and other pertinent data to senior leadership • Built and strengthened professional relationships with customers, suppliers, and business partners • Performed all duties with professionalism, integrity, and dedication to company objectives
The Vitamin Shoppe (North Bergen, NJ) 6/2007 — 1/2010 Assistant Category Manager • Assisted Category Manager with product development process and item lifecycle • Developed and implemented product launch and comprehensive marketing strategy • Set email blast schedule, product events, coupons, and web - based
sales efforts • Determined product development costs, retail price, and vendor information •
Authored ingredients, usage directions, warning messages, and all label information • Oversaw website product copy, high - res images, and collateral materials • Negotiated partnerships, hold harmless agreements, and other vendor matters • Managed product inventory, purchase orders, merchandising, and invoices •
Authored and presented reports regarding product development, marketing, and
sales •
Trained retail stores in product placement, promotion, and technical customer support • Analyzed opportunities for company category and product
sales growth • Proficient in use of JDA, BCC, WMS, ATG, Take Stock 6.0, and ACT software
Professional Duties & Responsibilities Directed professional installation of advanced residential and commercial satellite television and internet Oversaw,
trained, and reviewed customer service,
sales, and installation staff ensuring effective operations Directly responsible for approximately 50 technicians at 5 offices throughout the region Designed and implemented
training workshops for certification in Satellite Internet System installation Successfully reduced staff turnover while improving team skill sets and morale Responsible for multimillion dollar company inventory, tools, and vehicles Generated significant
sales through cold calling, networking, and other
sales tactics Consistently exceeded service goals through effective scheduling, routing, and relationship management
Authored company
sales and service reports and presented to senior leadership Delivered exceptional customer service resulting in client satisfaction, repeat business, and referrals Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Consistently promoted and awarded for excellence in
sales, customer service, and leadership
Professional Duties & Responsibilities Recognized
sales team leader who consistently exceeds company
sales goals Responsible for more than $ 18 million in annual revenue Developed and implemented strategic business plans to exceed revenue goals Conducted market analysis and competitive intelligence to increase company efficacy Managed,
trained, and reviewed
sales team offering guidance and best practices Generated significant new business through networking, cold calling, and other tactics Provided excellent customer service resulting in significant repeat business Built strong, long - term relationships with clients, piers, and industry leaders
Authored and executed
sales presentations for varied products and audiences Represented company and products at industry events Served as a liaison and advisor to senior leadership
Accountant — Duties & Responsibilities
Trained in corporate finance and accounting with a proven record of academic excellence Maintain proficiencies in industry accounting software including QuickBooks Online Pro and PTS Skilled in financial management and customer service best practices Oversee company payroll, P&L statements, credit cards, savings accounts and general ledger Provide exceptional customer service resulting in client loyalty and referrals Build and strengthen professional relationships with clients, vendors, and corporate partners Responsible for corporate cash flow, inventory, and other assets Create spreadsheets tracking
sales, customer service, accounting, and other activities and data
Author and present reports regarding corporate financial health, customer service operations, and
sales Train junior team members ensuring they understand the brand and adhere to corporate protocols Perform all duties in a professional, positive, and timely manner
Professional Duties & Responsibilities Directed
sales and customer service operations for a variety of companies and products Oversaw,
trained, and reviewed customer service and
sales staff ensuring effective operations Set and managed $ 2.5 million company budget and $ 1 million dollar inventory Consistently exceeded
sales goals through cold calling, networking, and other tactics Created and presented product and services demonstrations resulting in 75 % increase in new business
Authored company financial and
sales reports to determine trending and growth opportunities Designed and implemented comprehensive marketing campaigns including all collateral materials Negotiated contracts and agreements with vendors, distributors, and partners Delivered exceptional customer service resulting in client satisfaction and repeat business Built and strengthened relationships with key clients, partners, industry figures, and community leaders Consistently promoted and awarded for excellence in
sales, customer service, and leadership
Medical
Sales Respresentative — Duties & Responsibilities Experienced manager with a background in sales, marketing, and customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Direct company charitable events creating community goodwill and respect for the brand Author and distribute company newsletter, press releases, and other official correspondence Consistently meet or exceed sales goals through networking, in personal sales, cold calling, and other tactics Generate company record of $ 8 million in sales while doubling client base Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and posit
Sales Respresentative — Duties & Responsibilities Experienced manager with a background in
sales, marketing, and customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Direct company charitable events creating community goodwill and respect for the brand Author and distribute company newsletter, press releases, and other official correspondence Consistently meet or exceed sales goals through networking, in personal sales, cold calling, and other tactics Generate company record of $ 8 million in sales while doubling client base Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and posit
sales, marketing, and customer service Recruit,
train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Direct company charitable events creating community goodwill and respect for the brand
Author and distribute company newsletter, press releases, and other official correspondence Consistently meet or exceed
sales goals through networking, in personal sales, cold calling, and other tactics Generate company record of $ 8 million in sales while doubling client base Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and posit
sales goals through networking, in personal
sales, cold calling, and other tactics Generate company record of $ 8 million in sales while doubling client base Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and posit
sales, cold calling, and other tactics Generate company record of $ 8 million in
sales while doubling client base Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and posit
sales while doubling client base Conduct research on prospective leads and existing clients to assist in developing
sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and posit
sales strategies Craft effective
sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and posit
sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level
sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and posit
sales people to develop action plans to govern their performance Develop and lead
training in customer service and
sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and posit
sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings,
sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and posit
sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and positivity
Insurance Underwriter — Duties & Responsibilities Experienced manager with expertise in underwriting,
sales, marketing, and customer service Recruit,
train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Oversee health insurance underwriting determining client insurability and company risk Discover client needs, tailor insurance packages, and present quotes Utilize industry software to analyze risk, generate quotes, and
author reports for senior leadership Build and strengthen professional relationships with internal
sales representatives and external brokers Consistently exceed
sales goals through networking, in personal
sales, cold calling, and other tactics Recognized and promoted for exceptional team management,
sales, and customer service Conduct research on prospective leads and existing clients to assist in developing
sales strategies Craft effective
sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level
sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings,
sales, activities reports, and other pertinent data Provide exceptional customer service resulting in client satisfaction and repeat business Set and strictly adhere to departmental budgets and timelines Represent company brand with poise, integrity, and positivity Continually participate in ongoing professional development opportunities to enhance skill set
Professional Duties & Responsibilities Recognized
sales team leader who consistently exceeds company
sales goals Responsible for more than $ 18 million in annual revenue Developed and implemented strategic business plans to exceed revenue goals Conducted market analysis and competitive intelligence to increase company efficacy Managed,
trained, and reviewed
sales team offering guidance and best practices Generated significant new business through networking, cold calling, and other tactics Provided excellent customer service resulting in significant repeat business and referrals Built strong, long - term relationships with clients, piers, and industry leaders
Authored and executed
sales presentations for varied products and audiences Represented company and products at industry events Served as a liaison and advisor to senior leadership
Professional Duties & Responsibilities Directed
sales and customer service operations for a variety of companies and products Oversaw,
trained, and reviewed customer service and
sales staff ensuring effective operations Consistently exceeded
sales goals through cold calling, networking, and other tactics
Authored company financial and
sales reports to determine trending and growth opportunities Negotiated contracts and agreements with vendors resulting in significant company revenue Delivered exceptional customer service resulting in client satisfaction and repeat business Conducted periodic client account reviews to ensure high level service and information accuracy Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Responsible for e-commerce technology and client information database Provided IT support, quality assurance analysis, and system upgrades to increase efficiency
Authored and presented reports to senior leadership regarding data management best practices Consistently promoted and awarded for excellence in
sales, customer service, and leadership
Professional Experience ABC Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and
train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce c
train new
sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors •
Author and lead presentations at meetings for clients, employees, and senior management •
Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce c
Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce client
Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Consistently promoted for excellence in both educational and for - profit industries
Train new team members ensuring they understand the brand and adhere to company policies and procedures Manage large staffs of
sales and customer service professionals, administrative personnel, and volunteers Oversee daily office administration and special events ensuring effective and efficient operations
Author and present various departmental progress and accounting reports to senior leadership Manage accounts payable / receivable, budgets, and other accounting functions Support
sales, marketing, and customer service personnel ensuring profitable operations Design and implement marketing and
sales strategies resulting in significant company revenues Serve as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and travel arrangements Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
• Managed talent acquisition programs for multi-billion dollar companies across the United States • Clients included Yahoo!, Microsoft, Tumbleweed Communications, BEA, & Aderactive • Responsible for designing and implementing comprehensive recruitment and
training programs •
Trained and led staffing team consisting of recruiters, sourcers, coordinators, and schedulers • Offered guidance in recruitment, interview, negotiation, and
training best practices • Developed execution plans offering metrics, hiring goals, and improvement strategies • Evaluated company staffing model, identified needs, and recommended remedial measures • Interacted with company CEO's, Presidents, and other members of senior leadership • Partnered with HR, Development, and other company departments to best meet company goals • Significantly cut personnel costs and turnover rate through recruitment of career employees • Recruited, interviewed, screened, and filled positions from entry level to senior leadership • Negotiated and finalized compensation packages and job descriptions • Managed complex personnel issues during company acquisitions and mergers • Responsible for ensuring that recruitment procedures empowered underrepresented groups •
Authored reports detailing cost per hire, turnover ratios, and retention statistics • Utilized online and in - person recruitment tools and methods to attract best possible candidates • Developed working knowledge of varied professional fields to best fill positions • Built strong, long - term relationships with industry leaders across multiple professions • Cultivated sourcing pool for technology,
sales, marketing, and other professional skill sets • Maintain strong ties to leading colleges and universities for recruitment purposes • Performed all duties in professional, efficient, and effective manner
Fairport, NY About Blog I teach
authors how to reach more readers by creating
training programs that take the mystery out of key book marketing tactics and by working one - on - one with them so they get over, under, or around book marketing and
sales roadblocks or obstacles.
The
author apparently is indicating that agents should be held accountable for lack of
sales and the reason many fail is that they fail to apply what they have learned in
training.
Chris Grover, the department chairman for business real estate for Victor Valley College in California, offers a hybrid of marketing and
sales training strategies as author of Sales and Marketing 101 for Real Estate Professionals (Dearborn Real Estate Educat
sales training strategies as
author of
Sales and Marketing 101 for Real Estate Professionals (Dearborn Real Estate Educat
Sales and Marketing 101 for Real Estate Professionals (Dearborn Real Estate Education).
Kendall is the
author of «Ninja Selling,» a
sales training system with over 60,000 graduates in the U.S., Canada, and Spain.
Dirk is one of the most published
authors in success and
sales training in the real estate industry with over 1000 published articles to his credit.
With over 1000 published articles to his credit, Dirk is one of the most published
authors in success and
sales training in the real estate industry.
Larry is the
author of Ninja Selling, a
sales training system with over 60,000 graduates in the US, Canada, and Spain.