Sentences with phrase «automated call distribution»

Accomplishments: • Project owner and lead, in successful implementation and recent upgrade of Automated Call Distribution (ACD), and Qual...

One key achievements at Logan Home Goods was my work in helping the company streamline their automated call distribution telephone system.

Receives telephone calls from patients through the automated call distribution system.

Assist participants with inquiries regarding their pension plans with an average ACD (Automated Call Distribution) score of 90/100 year - to - date 2016, in the 95th percentile for the company.

Not exact matches

Gone are the days of multiple PBXs, voice mail systems, automated attendants, and Automatic Call Distribution (ACD) systems.

We differentiated between computational approaches (either based on volume data, such as the number of mentions related to a party or candidate or the occurrence of particular hashtags; or endorsement data, such as the number of Twitter followers, Facebook friends or the number of «likes» received on Facebook walls), sentiment analysis approaches, that pay attention to the language and try to attach a qualitative meaning to the comments (posts, tweets) published by social media users employing automated tools for sentiment analysis (i.e., via natural language processing models or the employment of pre-defined ontological dictionaries), and finally what we call supervised and aggregated sentiment analysis (SASA), that is, techniques that exploit the human codification in their process and focus on the estimation of the aggregated distribution of the opinions, rather than on individual classification of each single text (Ceron et al. 2016).

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