Administered telecommunications platforms which include:
Avaya G3R PBX, Intuity Audix
Voicemail, CentreVu Call Management
System, Teknekron Auto Quality, Telemate Call Accounting, MCI 800 Network Manager, MCI Interact, INOVA Messaging
System, McAfee Help Desk Application
Administered and audited the
Avaya system by creating / removing group calls, pickup groups, vectors, voice and
voicemail extensions.
Tags for this Online Resume: SIP,
Avaya, SBC, Telephony, VOIP,
Avaya Session /
System Manager, IP / TCP,
Voicemail, Call Center, Ova deployment, Remote Worker Configuration