Sentences with phrase «center management while»

They will be accountable to the Tram Assistant Manager, Senior Hospitality Sales Manager, Maintenance Director and Visitor Center Management while transporting and interacting with the visitors and employees of Sterling Vineyards.

Not exact matches

Heed advice from Shourya Ray, co-founder of SkyChildCare, a management solution for childcare centers: «While our business is all about optimizing technology to help childcare centers operate more efficiently, we still believe in traditional modes of communication as well.

Back office functions are internal company tasks like accounting or payroll, while front office tasks include customer - facing services like call center staffing and management.

Chapter twelve addresses airway management of trauma, and while home birth and birth center midwives aren't necessarily involved in these sorts of emergency scenarios, we are performing such skills «in the field.»

While New York has not been home to a terrorist attack since September 11, 2001, Cuomo said that «The Department of Homeland Security and Emergency Services» Office of Emergency Management Watch Center will be on heightened alert, monitoring world events.»

Two sustainable development experts delivered keynote addresses: · Elaine Kamarck - Founding Director of the Center for Effective Public Management at the Brookings Institution and Author of Why Presidents Fail and How They Can Succeed Again · Dr. Nabil Nasr — Director of the Golisano Institute for Sustainability at Rochester Institute of Technology While in Rochester, Governor Cuomo announced that American Packaging Corporation has committed to building a new manufacturing plant that will add 366 jobs to Monroe County.

While working with healthcare professionals at an Ebola case management center in Liberia this summer, «I witnessed the dedication and sacrifice of Liberian staff working on the front lines,» she said.

«While many employers are interested in making wellness efforts more social to increase engagement, based on our findings there is a significant opportunity to go further and improve outcomes by better designing these competitions,» said senior author David A. Asch, MD, MBA, a professor of Medicine and Health Care Management and director of the Penn Center for Health Care Innovation.

While the focus of this research was on Chaco Canyon, the researchers found the conclusions for water management systems and kinship mobility relevant to modern urban centers built in arid environments anywhere and anytime in the world.

«For many years, the New England Primate Research Center's leadership team had a track record of advancing science, while Harvard Medical School administrators worked with the center's on - site management team,» Flier said in a statCenter's leadership team had a track record of advancing science, while Harvard Medical School administrators worked with the center's on - site management team,» Flier said in a statcenter's on - site management team,» Flier said in a statement.

While many Cryo centers are opening up — I believe it's important to know the quality of the management and the attendants.

While in graduate school, I worked as an education policy researcher at the Howard Samuel State Management and Policy Center.

While at UCLA, he worked at the Center for Research on Evaluation, Standards and Student Testing (CRESST), helping to pioneer school and district information management systems and data - driven technologies.

The first year of teaching is often a blur of lessons learned in the hot seat while students fail to learn all that they could.13 Nearly 1 in 7 new teachers leave the classroom before completing their third year, with most citing classroom management, the burden of curriculum freedom, and unsupportive school environments as their greatest challenges.14 According to the National Center for Education Statistics, teachers with three or fewer years of teaching experience are less likely than more experienced teachers to report being very well - prepared to maintain order and discipline in the classroom.15 Additionally, new teachers were less likely than more experienced teachers to report being well - prepared to implement state or district curricula.16 Residency and induction programs can provide essential practical training in classroom management, assessment and data literacy, and differentiation or special education techniques.17

For do - it - yourself advisers, Model Market Center can save the time spent building models from scratch, so they can devote more time working with clients and financial planning, while retaining investment management fiduciary control and responsibility, flexibility, and trading discretion.

We have maintained a Uniform Debt Management license and an office in Nevada while all the licensees we saw were large national call - centers.

While the Bergamot Station Arts Center as you have known it for the last 24 years has come to an end, the property will continue to operate under new management.

While the research is valuable in exploring novel approaches to data center energy management, the project was also designed to engage undergraduate and graduate students in an interesting and relevant research experience.

The BIG Innovation award was presented to CloudTitan in recognition of the Matter Center's breakthrough «first» for the legal industry: the ability to provide a secure, flexible and intuitive cloud - based collaboration and case management solution for attorneys and team members, while allowing users to remain within the Office 365 environment.

Management and hourly jobs are located at Cracker Barrel stores and restaurants nationwide, while Home Office and Distribution Center jobs are all found at or near the company headquarters in Lebanon, Tennessee.

Technical Expertise • Capable of troubleshooting windows and Macintosh OS issues • Skilled in systems management using MS system center configuration manager • Effective skills in maintaining, analyzing, and repairing computer systems, networks, hardware and peripherals • Well practiced in various software and plug - in installation and implementation • Able to conduct preventive maintenance, utilizing effective debugging procedures and anti malware tools • Functional knowledge of windows 7 enterprise and windows 8 varied operations and relevant troubleshooting • Proven ability to carry out routine maintenance tasks while ensuring licensing compliance

PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for thecenter performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for theCenter environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for theCenter industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.

I'm an ambitious professional seeking a position that will allow me to utilize my Administration, Accounts Payable, Call Center Management, Project Management, Training and over twenty years of various roles in customer service experiences in a challenging and exciting manner while contributing to the success of my employer.

Self motivated, goal oriented leader with a strong back ground in call center management and back end functions of the automotive industry seeking to continue advancing within retail industry while focusing on achieving success in a challenging and competitive workplace.

Seeking a responsible and challenging position to utilize my skills and experience in Call Center Management and Technology Integration with a focus on achieving an efficient and cost effective service as well as suiting technology to enhance business operations while improving customer service.

SUMMARY Experienced Customer Service / Call Center Management Professional with expertise in various aspects of the call center industry while leading teams to perform to the highest standards to exceed customer and company expectaCenter Management Professional with expertise in various aspects of the call center industry while leading teams to perform to the highest standards to exceed customer and company expectacenter industry while leading teams to perform to the highest standards to exceed customer and company expectations.

Professional Summary Accomplished Call Center Manager with proven success in leading a large customer support organization and successful call center of 80 - 125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to Center Manager with proven success in leading a large customer support organization and successful call center of 80 - 125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to center of 80 - 125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to ans...

Innovative and creative Customer Service and Production Management professional with a proven track record in providing call center support while driving brand growth and improving customer service initiatives.

Integrated network control centers and management facilities while providing technical support to clients.

* While also utilizing the service center methods and parts ordering procedures to practice multiple roles and job functions used in the field with the opportunity of advancement utilizing my adequate academic education to move into management positions.

Implementing and ensuring Quality Assurance systems related to client centered services and responsibility of directing the daily operations to include supervising management team, budgeting, personnel, human resources, facility maintenance, team building and admissions while providing client centered care.

Professional Experience Valley Trauma Center (Van Nuys, CA) 2011 — Present In - Home Outreach Counselor • Provide prevention education and counseling at the individual, family and group level within both in - home and clinical settings while overseeing all case management services • Utilize various methods including humanistic, cognitive behavioral and family systems approaches • Assist group members in the discovery of internal sources of strength and ability to effectively cope with situational crises a well as modify self - defeating behavior • Set and achieve specific group - level goals while helping participants define concrete, meaningful developmental benchmarks, appraising on - going change processes and related dynamics, and connecting individual efforts to common themes • Manage 10 cases on a weekly basis while ensuring an initial visitation with clients within 48 hours of referral • Perform new program participant assessments and participate in all intake and discharge functions

Professional Experience Vision Appraisal Technology (Northborough, MA) 03/2004 — Present Information Technology Analyst -LRB-[Insert Dates in Role]-RRB- • Provide network, desktop, printer, hardware, software, printing, peripherals devices, and application support to front - end users within a data center environment, assisting remote users with network / VPN connectivity issues • Execute various active directory tasks including both adding and deleting users and groups as well as setting up shared areas for controlled data access • Verify the successful back - up of servers as well as the deployment of anti-viral applications and system updates • Perform Oracle DBA tasks, including software installations, patching, backups, and upgrades, while creating Oracle production and cloning environments for testing and software development • Aid in the upgrade, migration, and management of servers, while participating heavily in any infrastructure changes • Maintain hardware asset control inventory as well as provide FTP, website, and intranet administration • Create standard desktop images to decrease software application re-installation time and develop documentation for both installation and back - up procedures • Deploy new desktop and laptop devices to end - users with enterprise applications accommodating specific user job functions

Professional Experience Columbia — Presbyterian Medical Center (New York, NY) 2006 — 2010 Surgical Scheduling & Diagnostic Testing Unit Manager • Manage both adult and pediatric surgical scheduling offices for an 18 - doctor orthopedic practice, supervising the coordination of 400 surgeries per month at 4 different clinical sites • Reduce monthly case cancellation percentage through the implementation of a patient compliance program while increasing the OR utilization rate / patient volume by 13 % in 2009 — 2010 • Facilitated the opening of an ambulatory surgery center through workflow coordination and successful project manaCenter (New York, NY) 2006 — 2010 Surgical Scheduling & Diagnostic Testing Unit Manager • Manage both adult and pediatric surgical scheduling offices for an 18 - doctor orthopedic practice, supervising the coordination of 400 surgeries per month at 4 different clinical sites • Reduce monthly case cancellation percentage through the implementation of a patient compliance program while increasing the OR utilization rate / patient volume by 13 % in 2009 — 2010 • Facilitated the opening of an ambulatory surgery center through workflow coordination and successful project manacenter through workflow coordination and successful project management

Dayton Outpatient Center and Research (Dayton, OH) 8/2007 — 4/2008 Research Assistant Principal Investigator — Dr. Suresh Gupta; Sub Investigators — Dr. Arora, Dr. Choi Research Coordinator — Ritu Singla • Aided with the development and execution of various clinical research studies and programs, with a focus in diabetic neuropathy, rheumatoid arthritis, osteoarthritis, CRPS, and NSAID - induced gastric ulcers • Worked under specific instructions to run routine tests, experiments, and procedures, ensuring compliance with all established policies, procedures, quality control objectives, and related safety, environmental, and infection control standards • Collaborated in the compilation and verifications of research data, samples, and specimens while participating in related data entry, analysis, and interpretation utilizing various data management and analysis programs • Performed routine data verification and quality control, ensuring data integrity and compliance with prescribed study protocol • Searched related literature and information sources for relevant information pertaining to experiments and procedures • Assisted in the setup, operation, and maintenance of all research equipment and instruments • Administered various logistical, scheduling, and office management functions to provide high - quality subject service, efficient file and data organization, and effective department operations

MT Sinai Medical Center (Cleveland, OH) 1990 — 2000 Manager EKG / Holter Laboratory / Pacemaker Clinic • Managed 650 patient pacemaker and defibrillator clinic while providing follow - up and emergency care • Responsible for patients from multiple device companies including Meditronic, St. Jude, Guidant, and Biotronik • Administered interrogation of all devices, collection of therapies, and delivered diagnostics • Collaborated with physicians to optimize patient therapies respective of their symptoms and conditions • Coordinated patient data and overall management of the clinic database • Managed daily operations of the Holter monitor lab including scanning and interpretation of 24 hour monitor recordings • Identified any arrhythmias or abnormalities, documented any changes, and followed up with attending physicians • Processed orders and edited the interpreted ECGs including accumulation and dispersal of information • Administered scheduling, connection, removal, and payment coordination with the accounting department

United States Air Force (Pope AFB, NC) 2004 — 2008 Programs Mobility / Security Manager • Serve as Programs Superintendent of the 43rd Maintenance Operations Squadron • Supervise emergency operations center and incident response to natural disasters and enemy attacks • Categorize all significant events while prioritizing all inputs • Promote total quality management and institute LEAN concepts into the workplace • Perform database management, security management duties, and utilize JPAS database ensuring current security clearances • Manage COMSEC program and process foreign disclosure forms for classified information in support of military operations

Detroit Medical Center (Detroit, MI) 9/2005 — 2/2006 Manager — Hospital Parking, Valet, and Deck Parking • Held responsibility for daily operations, staff management and training, hiring efforts, and disciplinary actions as needed • Maintained all cash flows and receipts in an organized and secure manner • Ensured high - quality customer service while responding professional to all incidents, accurately completing all incident and accident reports while providing upper management with day - to - day information reports on parking operations

Director of Business — Duties & Responsibilities Recruit and train staff of 30 in hospital policies, procedures, best practices, and corporate branding Design and implement staff development, recognition, and disciplinary policies and procedures Oversee admissions, utilization review, PB X, imaging center, billing, collections, and wound center registrations Set and strictly adhere to departmental budgets and schedules Author and present financial reports concerning revenue, expenses, and outstanding collections Identify performance indicators and benchmarks for integration into reporting systems Conduct surveys regarding patient / staff satisfaction, benchmarks, accreditation, and employee benefits Maintain a 99 % patient satisfaction score through attentive and professional standards of care Negotiate contracts and claims with insurance carriers, Medicare, Medicaid, and other payer sources Increase revenue by 30 % through effective contract renegotiation with suppliers, carriers, and other parties Implement policies, procedures, and equipment to cut hospital costs while enhancing patient care Utilize strong management experience to drive operations in an efficient and professional manner Develop and implement billing controls, cash processing measures, lockboxes, and other financial processes Coordinate and oversee internal and external audits ensuring compliance with industry and legal standards Recruit physicians through successful marketing, networking, and other tactics Implement automated Chargemaster financial application (Craneware) and maintain patient accounts Responsible for HCAHPS and the yearly Quality Assurance Plan Appeal claims when appropriate resulting in $ 400,000 reimbursement from PPO insurance over the last year Build and strengthen professional relationship with community leaders, coworkers, and industry figures Consistently promoted for excellence in financial management, team leadership, and dedication to mission Develop working knowledge of hospital operations from patient admission to senior level strategic planning Represent company with poise, integrity, and positivity

Call Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offCenter Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offcenter associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offerings

Role: Providing psychoeducational and therapeutic support, through engaging in assessments, treatment planning, crisis management, while taking a client - centered approach.

he design and construction of the new distribution centers in the United States and Mexico will be led by Jones Lang LaSalle vice president Scott Boer, while senior vice president Ken Koupal will lead the facilities management services for Whirpool's 12 properties in the Twin Cities area.

While many U.S. retail center owners are still figuring out ways to institute environmentally sustainable design and property management practices, some have become pioneers in the field.