• Generate sales leads through telephone and email contact and direct them to appropriate sales team members • Respond to inquiries regarding the company's services and products according to company policy and protocol • Take orders over the telephone and in person and punch them into the sales system / database • Provide customers with information on the statuses of their orders and inquire into their preferred methods of payment • Assist sales teams in achieving sales outcomes and goals by providing logistical and administrative support • Provide support in carrying out dedicated sales activities and promotions to help meet sales targets • Organize and make arrangements for sales meetings, conferences and seminars • Create and maintain a
clear channel / liaison between sales and production departments • Develop correspondence for both in - house and customer communication purposes • Receive, sort and distribute incoming mail to intended recipients • Create and maintain accurate records of customers and ensure that all records are backed up on a regular basis • Assist administrators in preparing and distributing
schedules for staff members and oversee them to ensure that they are performing
accordingly
Tk Worldwide, Nolensville, TN 5/2011 to Present New Car Sales Manager • Oversee staffing requirements and hire and train new employees • Set sales objectives for each individual sales representative • Provide assistance in carrying out duties so that individual sales objectives are met • Give sales representatives a
clear picture of the overall goal of the company and ensure that their individual objectives are in accordance to the big picture • Assist clients in choosing cars of their choice by providing them with information on popular brands • Provide clients with information on car features and accompany them on test drives • Forecast sales and expenses and ensure that profits are maintained
accordingly • Develop and implement effective customer relation policies • Interact with vendors to procure new models and makes • Prepare annual budgets for the sales department and ensure that all administrative activities are performed by remaining within the budget • Direct and
schedule activities of sales representatives and stand in for absent employees