Not exact matches
As the new senior director for
client services at
Loyalty One, a Toronto marketing firm specializing in rewards
programs, 37 - year - old Marshall Warkentin is the company's point of contact with
clients.
As a leader in Lenati's Customer Experience Practice, she helps
clients create meaningful customer experience
programs that drive
loyalty and generate business growth.
Their location aware platform and suite of analytics tools provide insights on consumer traffic patterns and behaviours, empowering their
clients to optimize offline marketing campaigns,
loyalty programs and productivity variables such as scheduling and staffing.
Based in the San Francisco Bay Area, Full Circle Wine Solutions is a global wine and spirits education firm that grows brand
loyalty and
client profits through tailored wine
programs and effective hospitality training.
With the
client's support, Designing Digitally, Inc. developed one course for the Front Desk Staff, which focuses on preparing the employees to speak with hotel guests about the
loyalty program.
Continental Acura has once again set the standard for Acura
client service with our exclusive VIP
Loyalty Program.
The broker said at the time it had distributed more than $ 2.36 million to
clients worldwide through its cashback
loyalty program since its launch less than 500 days ago.
The cashback
loyalty program has been used from more than one million Alpari
clients from 150 countries so far.
While LifeLearn provides custom website development, online marketing support and
client education resources that include fully vetted professional articles for pet owner
clients, ALLYDVM has developed software services for veterinary practices including its popular Retention Calendar, the industry's most sophisticated
client communications system, and a fully automated
loyalty program distributed through the PetPage mobile app.
ALLYDVM software includes a unique Retention Calendar, a powerful
Client Communications system, a convenient client - facing Mobile App and an optional Loyalty Pr
Client Communications system, a convenient
client - facing Mobile App and an optional Loyalty Pr
client - facing Mobile App and an optional
Loyalty Program.
Take control of
client retention at your practice with ALLYDVM's automated
loyalty program add - on!
A
loyalty program can be a great motivator, and can really help show your
clients how much you value their patronage.
The ALLYDVM solution includes a
client Communications System, Retention Calendar, a revolutionary
client - facing Mobile App, plus the option to add on a
Loyalty Program, all bundled together within our veterinary practice ECOsystem at one affordable monthly price.
We offer a
loyalty program that is a great incentive for the consumer to return to the store and is an incredible tool for the retailer when capturing new
clients.»
He used the following experience to illustrate his openness to change — and the possibility of Marriott expanding the reach of its
loyalty program beyond the focus on registered guests: In his previous jobs, Kozik said he patronized the Ritz - Carlton Marina Del Rey all the time — it was where he frequently had his morning coffee, and almost always entertained
clients.
«For Deljou, the
program offers immediate
client loyalty as the luxury card that we set up for our
client can only be used to purchase Deljou artwork,» adds Deljou.
By helping our
clients build strong relationships with their employees and assisting with the implementation of a robust «return to work»
program, Legal Solutions Group can minimize your losses and maximize worker
loyalty.
AND Medipac's Claim Free Discount,
Loyalty Credit and Early Bird Travel Insurance
programs have saved NEW and existing
clients hundreds, sometimes thousands, of dollars on their travel insurance premiums.
As the Guest Relations Administrator you will also be responsible to educate
clients about all of our
loyalty and referral
programs, discuss in - office promotions and asking happy patients to write a...
Worked with
clients to resign and develop comprehensive strategic
programs to refocus marketing; improve brand awareness, strengthen customer
loyalty, and drive revenue growth.
Conceptualized and implemented territory marketing
programs that drive new
client business and consumer
loyalty.
Professional Experience Nettingsolutions (Miami, FL) 4/2006 — Present Project Manager / Business Analyst (1/2008 — Present) • Developed numerous 1 - to - 1 marketing applications, online
loyalty card systems, and other e-commerce applications for SUBWAY, including www.mysubwaycard.com and www.tellsubway.com • Created and implemented various digital marketing solutions to increase cartridge and paper sales for HP Latin America, improving brand visibility in a cost - effective manner • Hold responsibility for
program and portfolio management activities within both account developments and
client services departments, promoting operational efficiency and effective function administration
Project Manager / Business Analyst Jan 2008 — Present Nettingsolutions, Miami FL • Responsible and accountable for the development of 1 - to - 1 Marketing applications, online
Loyalty Card systems, and e-commerce applications for SUBWAY ® o www.mysubwaycard.com o www.tellsubway.com • Responsible for the development of digital marketing solutions to increase cartridge and paper sales for HP Latin America • Responsible for
program and portfolio management activities within the Account development and
Client Services
PROFESSIONAL SUMMARY * Highly motivated, customer - focused with 5 + years of experience with Accenture and SPFL as BI / Data Analyst, providing enterprise solutions to some of the largest global
clients in Energy / Gas production, Retail, Credit Card and
Loyalty programs, Finance domain.
Business executive with over 15 years of experience in: · Channel sales account management · Vendor
client relationships · Project implementation and new
client trainings ·
Loyalty and retention
program development · Trade show, event and
program management
Business Manager — Duties & Responsibilities Direct daily restaurant operations, marketing, customer service, and finances for multiple establishments Hire, train, and direct large staffs ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales through effective marketing and customer service Cut operational costs through efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development
programs building staff skill sets and value Utilize employee recognition tactics to build morale and company
loyalty Develop a loyal
client base through excellent customer service and a quality product Build and strengthen relationships with
clients, staff, vendors, and community leaders Perform administrative duties such as data entry, filing, faxing, and phones as needed Fluent in Albanian, English, and Spanish.
Business Manager — Duties & Responsibilities Direct daily restaurant operations, marketing, customer service, and finances for multiple locations Hire, train, and direct large staffs ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales by 5 % each year through effective marketing and customer service Cut operational costs through efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development
programs building staff skill sets and value Utilize employee recognition tactics to build morale and company
loyalty Develop a loyal
client base through excellent customer service and a quality product Build and strengthen relationships with
clients, staff, vendors, and community leaders Completed management training
program through Fatburger corporate university Certified in ServeSafe food handling procedures Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent brand with positivity, dedication, and professionalism
Hospitality Sales Manager — Duties & Responsibilities Direct all daily operations, sales, customer service, and finances for multiple hotels, resorts, and other businesses Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Design and implement marketing and sales campaigns resulting in increased revenue Consistently exceed sales goals through effective marketing, networking, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Perform research on prospective leads and existing
clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Interact with support staff and company resources effectively to create the best consumer experience Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Study internal literature to become an expert on products and services Set company budgets, maintain profit / loss statements, and ensure overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Create employee development
programs building staff skill sets and value Utilize employee recognition tactics to build morale and company
loyalty Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent company brand with poise, integrity, and positivity
Professional Experience TravelFocus (City, ST) 10/2008 — Present Director of
Client Relations & Marketing • Design and implement comprehensive marking campaigns and all collateral materials for a multimillion dollar travel agency • Oversee account management team, corporate accounts, relationship development, communications, and contract negotiation • Develop and implement sales training program, sales strategies, revenue targets and departmental budgets • Create TravelFocus Hotel Program, Sales Force, and Concur Travel resulting in significant revenue gains • Deliver all TravelFocus and client contractual, P&L, and growth objectives • Provide exceptional customer service resulting in client satisfaction, loyalty, and ref
Client Relations & Marketing • Design and implement comprehensive marking campaigns and all collateral materials for a multimillion dollar travel agency • Oversee account management team, corporate accounts, relationship development, communications, and contract negotiation • Develop and implement sales training
program, sales strategies, revenue targets and departmental budgets • Create TravelFocus Hotel Program, Sales Force, and Concur Travel resulting in significant revenue gains • Deliver all TravelFocus and client contractual, P&L, and growth objectives • Provide exceptional customer service resulting in client satisfaction, loyalty, and re
program, sales strategies, revenue targets and departmental budgets • Create TravelFocus Hotel
Program, Sales Force, and Concur Travel resulting in significant revenue gains • Deliver all TravelFocus and client contractual, P&L, and growth objectives • Provide exceptional customer service resulting in client satisfaction, loyalty, and re
Program, Sales Force, and Concur Travel resulting in significant revenue gains • Deliver all TravelFocus and
client contractual, P&L, and growth objectives • Provide exceptional customer service resulting in client satisfaction, loyalty, and ref
client contractual, P&L, and growth objectives • Provide exceptional customer service resulting in
client satisfaction, loyalty, and ref
client satisfaction,
loyalty, and referrals
Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw customer service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential
client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development
programs building staff skill sets and value Utilized employee recognition tactics to build morale and company
loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal
client base through excellent customer service and a quality guest experience Built and strengthened relationships with
clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
Retained a very high
client retention rate by earning an excellent reputation and always being within budget and gained customer
loyalty through regular communications, follow through and strategic marketing Organized and oversaw sales lead generation practices, cold calling and
client development
programs, using a hands on approach to retain present
clients and identify possible new
clients in a constantly changing market.
Resort Manager — Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Increased Guest Services scores by 21 % and Guest
Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as well as potential
client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development
programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal
client base through excellent customer service and a quality guest experience Built and strengthened relationships with
clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for varied restaurants Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw assistant managers, hosts, waiters, and kitchen staff Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Ensured compliance with all applicable health and safety regulations Created employee development
programs building staff skill sets and value Utilized employee recognition tactics to build morale and company
loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal
client base through excellent customer service and a quality product Ensured staff compliance with corporate food and beverage standards of excellence Built and strengthened relationships with
clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed