Sample qualifications on an example resume for
a Client Service Coordinator include assisting customers with questions via phone and e-mail, and acting as a liaison between managers and approved staffing vendors to manage their relationship.
Not exact matches
The
Client Service Coordinator, Administrative Assistant will provide high level administrative support as needed to various executives and managers,
including, but not limited to, the Sr..
Volt
Services Group • Irvine, CA 10/2007 — 02/2009 Onsite
Coordinator Supervised temporary staff on
client offsite location at IML / Apple Computers
including 381 temporary staff on 3 different shifts.
• Perform planning and execution for weddings according to
clients» desires,
including handling of each event from start to finish as well as day - of
coordinator services.
US TelePacific (Insert City, State) 2003 — Year
Service Delivery Manager • Directed client service changes including moves, additions, alterations, and disconnects • Managed team of 35 - 45 account / project coordinators, team leaders, and service engineers • Oversaw call service center staffed by 10 - 12 customer service representatives • Marketed and sold company products generating considerable new
Service Delivery Manager • Directed
client service changes including moves, additions, alterations, and disconnects • Managed team of 35 - 45 account / project coordinators, team leaders, and service engineers • Oversaw call service center staffed by 10 - 12 customer service representatives • Marketed and sold company products generating considerable new
service changes
including moves, additions, alterations, and disconnects • Managed team of 35 - 45 account / project
coordinators, team leaders, and
service engineers • Oversaw call service center staffed by 10 - 12 customer service representatives • Marketed and sold company products generating considerable new
service engineers • Oversaw call
service center staffed by 10 - 12 customer service representatives • Marketed and sold company products generating considerable new
service center staffed by 10 - 12 customer
service representatives • Marketed and sold company products generating considerable new
service representatives • Marketed and sold company products generating considerable new revenue
Taylor Glenn Inc. (La Canada, CA) 09/2008 — 04/2010 Care
Coordinator / Office Staff • Coordinate office and caregiver schedules ensuring effective and professional operations • Draft and write letters, emails, and memos to
clients and employees • Responsible for human resource activities
including recruitment, issue resolution, and termination • Manage
client accounts tracking
services rendered, billing, and contact information • Direct accounts payable and accounts receivable as well as bank transactions • Oversee filing system, company inventory, and supply purchases
Event Meeting
Coordinator — Duties & Responsibilities Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Responsible for varied special event coordination from conception to implementation Oversee event logistics
including audio / visual technology, venue, catering, and travel arrangements Manage volunteers and junior staff members ensuring effective, efficient, and professional operations Design and implement strategic business plans, integrated marketing campaigns, and research initiatives Set and strictly adhere to departmental budgets and timelines Create, launch, and manage «Homeowners Helping the Homeless» a nationwide financial assistance program Recognized for excellence as a relator, sales executive, and customer
service specialist Represent company brand with poise, integrity, and positivity Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing
clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key
clients, partners, and community leaders Provide exceptional customer
service resulting in
client satisfaction and repeat business Perform all duties in a professional and courteous manner
The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all
client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality
service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives,
including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs,
including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going
client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies,
including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media,
including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee
Coordinator • Executed all phases of event planning and implementation for a membership - driven organization
including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports,
including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities,
including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions,
including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation
Marketing & Fundraising
Coordinator — Duties & Responsibilities Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Develop and implement comprehensive marketing campaigns and all collateral materials Proficient in copywriting, editing, and digital photography Responsible for business development through corporate and community partnerships Build and strengthen professional relationships with community leaders, business partners, and coworkers Represent company brand with poise, integrity, and positivity in television and radio interviews Conduct public relations activities and attend relevant events, fairs, and conferences Coordinate and participate in charitable events in
service of the local community Perform research on prospective leads and existing
clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain records of site visits to potential and existing
clients to assist in assessing their future needs Consistently exceed location revenue goals through effective marketing and sales tactics Develop a rapport with customers and orient them to various products and
services Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Interact with support staff and company resources effectively to create the best consumer experience Study internal literature to become an expert on products, corporate history, and mission Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Perform administrative tasks
including filing, data entry, phones, and other tasks as needed Set and strictly adhere to budgets and schedules
RAV staff from across our metropolitan centres participated in the walk,
including family violence practitioners and
coordinators, community liaison officers and
client service officers.
As a Business Development and
Client Services Coordinator, your primary responsibility will be to provide research, business development and project coordination support to for the Outer Boroughs and Suburban Market broker business,
including: New Jersey, the Boroughs, Long Island, Westchester and Connecticut.