Customer Support Representatives ensure high levels of customer satisfaction and retention by performing a variety of tasks, such as answering and referring inquiries, solving complaints, giving instructions and promoting products and services.
Not exact matches
All our
customer representatives and service technicians undergo rigorous training to
ensure you receive the service and
support you deserve.
Furthermore, we provide our
representatives with the training and
support to
ensure they deliver the type of experience and response our
customers expects.
To
ensure that their clients enjoy trouble - free trading with Adamant Finance, the broker has backed up the offering of its services with a team of professional
customer support representatives who are available 24/5.
Ensure that the website is available in French and the
customer support representatives are able to converse fluently in French.
Our
customer support representatives work 24/7 to
ensure that there is always someone there to assist you.
In order to
ensure your professional resume will
support your goals, use this
customer service
representative job description to inform what you should highlight on your resume.
Customer support representatives communicate with
customers and
ensure they get correct information about company products.
The most common work activities performed by Outside Sales
Representatives are presenting product benefits, taking customer orders, ensuring after - sales support, and training sales representatives working
Representatives are presenting product benefits, taking
customer orders,
ensuring after - sales
support, and training sales
representatives working
representatives working in dealerships.
Led a cross-functional team with
representatives from manufacturing,
customer service, technical service, quality, IT, sourcing, accounts receivable, logistics and shipping to
ensure a $ 12 million key account, the largest account in company history, received timely and effective
support regarding any issue.
• Track record of assisting with the realization of the company's maximum profit contribution • Documented success in training staff members and reviewing their performances by implementing core training programs • Demonstrated ability to procure inventory and office supplies by creating and maintaining effective liaison with procurement officers and vendors • Known for resolving clients» issues and complaints by staying within the parameters of company protocol • Proven ability to improve
customer relations through implementation of
customer support programs and initiatives • Effectively able to assist marketing and promotion teams with visual merchandising efforts by providing them with logistical and administrative
support • Competent in handling recruiting efforts and advising store managers of staffing needs and personnel issues • Proficient in facilitating clear communications between different departments by creating a workable bridge between them • Adept at scheduling product knowledge sessions with various sales
representatives to provide them with insight into new products on existing product lines • Proven record of proactively building and maintaining
customer relations with a view to maximize sales • Able to create and maintain positive work environments for staff members in a bid to retain them • Excellent skills in assisting managers in organizing, planning and implementing administrative strategies • Qualified to coordinate office operations by
ensuring that schedules and objectives are met properly
Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to
ensure an exceptional «Judgement Free» member experience as well as a financially successful club.Essential Duties and ResponsibilitiesAssist in recruiting, hiring, training and developing a high performing staff consisting of Member Service
Representatives, Trainers and Custodians.Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and
ensuring staff follows superior customer service guidelines.Assist with Staff Management and provide backup support to Club Manager as needed.Assist in scheduling and supervising staff.Member service oversight - Ensuring staff is providing a superior customer experience at all times.Assist in resolving or escalating employee issues or concerns.Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member si
ensuring staff follows superior
customer service guidelines.Assist with Staff Management and provide backup
support to Club Manager as needed.Assist in scheduling and supervising staff.Member service oversight -
Ensuring staff is providing a superior customer experience at all times.Assist in resolving or escalating employee issues or concerns.Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member si
Ensuring staff is providing a superior
customer experience at all times.Assist in resolving or escalating employee issues or concerns.Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign - up.
Job title:
Customer Service Representative Location: Vista, CA - 92081 Duration: 12 months contract General Summary With minimal supervision ensure accurate, timely and efficient customer su
Customer Service
Representative Location: Vista, CA - 92081 Duration: 12 months contract General Summary With minimal supervision
ensure accurate, timely and efficient
customer su
customer support...
Customer Service Representative — Analog Devices 2000 to 2002 Provided exemplary customer support services for pricing and delivery information to Intel, one of ADI's largest accounts, and maintained data in ADI quote database ensuring consistent pricing across all
Customer Service
Representative — Analog Devices 2000 to 2002 Provided exemplary
customer support services for pricing and delivery information to Intel, one of ADI's largest accounts, and maintained data in ADI quote database ensuring consistent pricing across all
customer support services for pricing and delivery information to Intel, one of ADI's largest accounts, and maintained data in ADI quote database
ensuring consistent pricing across all regions.
Service
Representative 01/2015 to 05/2015 Lincare... Sleep Country USA OR Provided exceptional
customer service
ensuring timely deliveries, CODs and call... Owner, CA, cooking, client, clients,
customer service, client
support, delivery, driving
• Processed incoming calls and
ensured appropriate
customer issues were escalated using established procedure with quick resolution using chat, e-mail, message boards, phone, etc. • Provided phone
support regarding inquiries concerning pain clinic care from referring Physicians, patients, or patient's
representatives and diligently worked to convert prospects into patients.
Professional Experience Blue Cross of California (Pomona, CA) 2005 — Present Claims Examiner /
Customer Service Representative • Research, analyze, code, and process claims for payment in a timely, accurate, and organized manner • Adjust, void, and reopen claims as needed to ensure proper adjudication • Resolve inquiries, issues, and adjustments regarding benefits, policies and contracts • Oversee and support special customer service and claims related initiatives • Provide exceptional in person, telephone, and email customer service ensuring client satisfaction • Train junior team members in industry best practices and corporate protocols • Offer additional administrative support including filing, data entry, and inventory ma
Customer Service
Representative • Research, analyze, code, and process claims for payment in a timely, accurate, and organized manner • Adjust, void, and reopen claims as needed to
ensure proper adjudication • Resolve inquiries, issues, and adjustments regarding benefits, policies and contracts • Oversee and
support special
customer service and claims related initiatives • Provide exceptional in person, telephone, and email customer service ensuring client satisfaction • Train junior team members in industry best practices and corporate protocols • Offer additional administrative support including filing, data entry, and inventory ma
customer service and claims related initiatives • Provide exceptional in person, telephone, and email
customer service ensuring client satisfaction • Train junior team members in industry best practices and corporate protocols • Offer additional administrative support including filing, data entry, and inventory ma
customer service
ensuring client satisfaction • Train junior team members in industry best practices and corporate protocols • Offer additional administrative
support including filing, data entry, and inventory management
Professional Duties Active international military service including deployment to Iraq Ability to remain calm and in control in high pressure situations Continued military education and service through U.S. Air National Guard Managed military munitions facility
ensuring secure and efficient operation Oversaw junior team members and provided instruction as needed Performed administrative duties including phones, data entry, document coordination, and other
support functions as required Served as
customer service
representative in civilian employment Provided excellent
customer service
ensuring client satisfaction Generated increased sales and repeat business through positive, professional, and courteous client interaction
Acting Team Manager — Sales Helpdesk (11/2006 — 06/2007) • Manage Sales
Support representatives responsible for providing support to internal and external clients • Provide exceptional customer service resulting in client satisfaction, loyalty, and referrals • Manage internal and external client inbound service requests in a timely and effective manner • Provide staff performance feedback and implement new operational strategies to enhance quality and productivity • Coach and develop employees» skills through weekly coaching and monitoring sessions • Ensure that sales support and customer service meet service level agreements and business objectives • Work with other departments to identify new technologies, enhance coordination efforts, and eliminate service
Support representatives responsible for providing
support to internal and external clients • Provide exceptional customer service resulting in client satisfaction, loyalty, and referrals • Manage internal and external client inbound service requests in a timely and effective manner • Provide staff performance feedback and implement new operational strategies to enhance quality and productivity • Coach and develop employees» skills through weekly coaching and monitoring sessions • Ensure that sales support and customer service meet service level agreements and business objectives • Work with other departments to identify new technologies, enhance coordination efforts, and eliminate service
support to internal and external clients • Provide exceptional
customer service resulting in client satisfaction, loyalty, and referrals • Manage internal and external client inbound service requests in a timely and effective manner • Provide staff performance feedback and implement new operational strategies to enhance quality and productivity • Coach and develop employees» skills through weekly coaching and monitoring sessions •
Ensure that sales
support and customer service meet service level agreements and business objectives • Work with other departments to identify new technologies, enhance coordination efforts, and eliminate service
support and
customer service meet service level agreements and business objectives • Work with other departments to identify new technologies, enhance coordination efforts, and eliminate service issues