Customer research says that A-Class buyers tend toward driving pleasure, sportiness and technology, whereas B - Class buyers focus more on functionality, comfort and space.
Not exact matches
«It all comes crashing to the ground if you can't keep the
customers happy,»
says Josh Bernoff, senior vice-president of idea development at Forrester
Research.
«The
research proved that
customers enjoyed the choice of BBQ and fried, that the food was always fresh and tasty, and that they were looking for a fun and relaxed environment,» Mr Ross
said.
Rackspace would also be expensive, but then again, it has
customers, and
customers are key for any company trying to build its cloud presence
said Holger Mueller, VP and principal analyst with Constellation
Research.
That
said, if businesses have the intention of selling
customer data, they need to do thorough
research on the buyers and brokers they choose to work with.
From the bank's universe of 37 million checking account
customers, the think tank's researchers stripped identifiers and grabbed a sample of 2.3 million families across 23 U.S. states for whom they had «a very good window into their financial lives,»
said Fiona Greig, JPMCI's Director of Consumer
Research, who presented the study's key findings prior to the panel discussion.
Tim Hortons
says focus groups and other consumer
research found that its
customers felt the old extra large wasn't huge enough.
Don't be surprised if the Taurus name rises from the ashes again because it is well - recognized by consumers,
said Robert Passikoff, president of Brand Keys Inc., a New York
customer research firm.
«One objective might be figuring out overall
customer satisfaction,»
says Alex Terry, executive vice president and general manager for Zoomerang, the online survey arm of Market Tools, which provides software and services for market
research.
Don't ask
customers a question without a plan for how it will be used to provide insight for you company's stakeholders,
says Gina Pingitore, the chief
research officer for J.D. Power and Associates, a global
customer satisfaction
research firm best known for its automotive quality rankings.
Customer acquisition costs could rise further this year, GTM
Research said.
Tracy from marketing comes into his office and
says that
customer surveys
say that travelers on the Houston to Las Vegas route would enjoy a meal, and a chicken Caesar salad is the right meal to serve them according to market
research.
A valuable piece to the
research aspect is paying attention to what your market needs and what your
customers are
saying.
Steve King, a partner at Emergent
Research,
says small businesses are natural innovators because of their size, ability to turn on a dime, and owners» proximity to
customers.
«The basic idea in the
research is that if you can sell as much to one large
customer as you can sell to 10 smaller
customers, you're going to be more efficient,» she
says.
On Monday, Eric Horvitz, a technical fellow at Microsoft
Research Labs,
said the committee has already forced the company to stop selling to some
customers.
«The experience that individuals have with a company and then what they hear from friends and family influence their perception of and likelihood to do business with a company,»
says Megan Burns, a senior analyst at Forrester
Research, a Massachusetts - based research firm that specializes in customer
Research, a Massachusetts - based
research firm that specializes in customer
research firm that specializes in
customer service.
Saving time is the number one priority of
customer relationship management,
says GartnerGroup
research director Neil McMurchy.
«
Customers are clamoring for new and easy ways to interact with the organizations they deal with,»
said Gene Alvarez, Gartner's
research vice president.
«Organizations will continue to be faced with rapidly accelerating technology innovation that will profoundly impact the way they deal with their workforces,
customers and partners,»
says Mike J. Walker,
research director.
«A key theme [for online travel agencies] is a shift to direct
customer acquisition to drive app downloads and direct engagement,»
says Douglas Quinby, senior VP of
research at Phocuswright.
«The most important thing is to really know who your
customers are, what they value, what matters to them, and what they're looking for in the future,»
says David Iudica, Director of Strategic Insights and
Research at Yahoo.
In an article on MarketingProfs, Angela Quail, your SVP of
customer insights,
says «simple
customer profiles, even ones bursting with rich,
research - based attributes and details, are not enough.»
It doesn't, however, bode well for
customer relations between Qualcomm, which supplies chips used in some iPhones, and one of the world's best known brands,
said Stacy Rasgon of Bernstein
Research.
«Recent internal
research has identified that our
customers feel we use too many plastic bags and that the reduction and elimination of plastic bags are the responsibility of both consumers and retailers,»
said Tappenden.
«DiscoverOrg has been identified as a Leader in our Summer 2017 Marketing Account Intelligence Grid Report, based on their high levels of
customer satisfaction and large market presence,»
said Mitch Lieberman, director of
research, G2 Crowd.
«We are flattered that our clients have asked us to expand coverage beyond the United States into overseas markets,»
said Gregory P. Taxin, Glass Lewis» chief executive officer, «and pleased that two of the largest institutional investors have agreed to become our flagship
customers for this new international
research product.»
It has cut costs and made itself more attractive to
customers, BTIG
Research analyst Walter Piecyk
said, but it hasn't invested enough in its network and doesn't have enough airwave rights for quality service in rural areas.
Citigroup Global Markets Inc. showed incorrect ratings — such as «buy» instead of «sell» — to brokers,
customers and supervisors on 38 percent of the equities covered by its
research department from February 2011 to December 2015, Finra
said in a statement on Thursday.
«The display and use of incomplete and inaccurate
research ratings can have widespread, adverse consequences to
customers,» Susan Schroeder, Finra's head of enforcement,
said in the statement.
The company has cut costs and made itself more attractive to
customers, BTIG
Research analyst Walter Piecyk
says, but it hasn't invested enough in its network and doesn't have enough airwave rights for quality service in rural areas.
«Through this cooperation with Alibaba in connectivity, our focus is on human - centric innovations that provide our
customers with a digital experience, both in and outside the vehicle, in order to meet their changing needs,» Hans Georg Engel, head of Mercedes ‐ Benz
Research and Development China,
said in a statement.
«In addition to this poll, our consumer
research shows that 72 % of Canadian moms — our core
customer —
say that Walmart is the top retailer to help them stay on budget,»
said Ms. Broader.
Increasingly losing relevance among
customers, «Snapdeal has been having an identity crisis for the last couple of years,» Sanchit Vir Gogia, chief analyst at Delhi - based Greyhound
Research, had
said in July 2016.
«In our view, the only potential beneficiaries may be Videotron and Eastlink
customers when they roam off network,» he
said in a
research note.
Kaeslin
says Alpine Meats has had to
research different packaging sizes to maintain price points without passing costs onto
customers.
«Coupled with our own product development
research, market demand, trends and in - house creativity, with a retail store on site, we're able to listen to the
customers all the time,» he
says.
«The Foodland team traveled around the world to
research and see first - hand how the grocery experience is evolving to meet today's
customer,» Chang
says.
«Our
customers can confidently look to us for excellence in everything from seed
research and development to entirely new approaches to packaging, packing and even shipping,» the company
says.
«Our
research and development teams are continuously looking for new ways to improve our existing formulas,» Getzkin
says, noting that they work with
customers to meet their specific requests.
«We strive to respond to the nutritional needs of our
customers and are continuously
researching technologies that will help us deliver healthy and nutritious products,» it
says.
«While our current development kitchen allows us to create world - class products, our new CDS will give us the ability to do expanded on - the - bench development with our
customers,»
says Nicole DeBloois, senior
research and development manager.
«Based on all that
research and working with
customers through the development process, we can offer solutions that are focused and targeted,» Mohamed
says.
«Our third - party
research of 2,000 North American
customers showed that 83 percent found this concept appealing and 52 percent
said they would purchase the product when available,» President Karen Richardson
says.
«We are going to do what we do well while continuing to
research and develop methods to better serve our
customers in an ever - evolving market to continue to bring
customers into our stores and get excited about grocery shopping,» he
says.
«Even during these tough economic times, which may create some traffic challenges in our
customers» place of business, we've worked closely with our
research and product development teams to bring products to the marketplace and assist our
customers in enhancing the diversity, innovation and profitability of their beverage programs,» Isaacs
says.
«Typically when we
research exhibitor objectives, it's always about regeneration, brand awareness and meeting and acquiring new
customers,» he
said.
We expanded our distribution, product line and gathered a lot of market
research from our
customer base,»
said Vintage Italia Pasta Chips» Founder and CEO Jerry Bello.
After trying to look at the Britax B - Agile Double Stroller from every angle, and
researching genuine
customer feedback, it's safe to
say that, although there were some weaknesses pointed out by some users, the big majority of parents who have bought this model have expressed their appreciation.
- Ends - Press contacts Hilary McVitty BSA Head of External Affairs 020 7520 5926
[email protected] Victoria Bamber Press & Publications Officer 020 7520 5927
[email protected] Notes to Editors BSA
customer satisfaction
research (first published on 7 October 2013) Trust · 63 per cent of mutual
customers say that they trust their provider to act in their best interests · 44 per cent of bank
customers say the same of their provider