Informed
Customers are Satisfied Customers.
Not exact matches
Whatever you do, you need to figure out if you can handle the pressure that comes with schedules that must
be met and if you have the organizational and planning to skills to ensure you have
satisfied customers.
The advantage of having a small business with a smaller
customer base
is that you
are better able to provide your clients with the attention they deserve — the kind of attention that will keep them
satisfied and loyal to you for several years.
Important factors that could cause actual results to differ materially from those reflected in such forward - looking statements and that should
be considered in evaluating our outlook include, but
are not limited to, the following: 1) our ability to continue to grow our business and execute our growth strategy, including the timing, execution, and profitability of new and maturing programs; 2) our ability to perform our obligations under our new and maturing commercial, business aircraft, and military development programs, and the related recurring production; 3) our ability to accurately estimate and manage performance, cost, and revenue under our contracts, including our ability to achieve certain cost reductions with respect to the B787 program; 4) margin pressures and the potential for additional forward losses on new and maturing programs; 5) our ability to accommodate, and the cost of accommodating, announced increases in the build rates of certain aircraft; 6) the effect on aircraft demand and build rates of changing
customer preferences for business aircraft, including the effect of global economic conditions on the business aircraft market and expanding conflicts or political unrest in the Middle East or Asia; 7)
customer cancellations or deferrals as a result of global economic uncertainty or otherwise; 8) the effect of economic conditions in the industries and markets in which we operate in the U.S. and globally and any changes therein, including fluctuations in foreign currency exchange rates; 9) the success and timely execution of key milestones such as the receipt of necessary regulatory approvals, including our ability to obtain in a timely fashion any required regulatory or other third party approvals for the consummation of our announced acquisition of Asco, and
customer adherence to their announced schedules; 10) our ability to successfully negotiate, or re-negotiate, future pricing under our supply agreements with Boeing and our other
customers; 11) our ability to enter into profitable supply arrangements with additional
customers; 12) the ability of all parties to
satisfy their performance requirements under existing supply contracts with our two major
customers, Boeing and Airbus, and other
customers, and the risk of nonpayment by such
customers; 13) any adverse impact on Boeing's and Airbus» production of aircraft resulting from cancellations, deferrals, or reduced orders by their
customers or from labor disputes, domestic or international hostilities, or acts of terrorism; 14) any adverse impact on the demand for air travel or our operations from the outbreak of diseases or epidemic or pandemic outbreaks; 15) our ability to avoid or recover from cyber-based or other security attacks, information technology failures, or other disruptions; 16) returns on pension plan assets and the impact of future discount rate changes on pension obligations; 17) our ability to borrow additional funds or refinance debt, including our ability to obtain the debt to finance the purchase price for our announced acquisition of Asco on favorable terms or at all; 18) competition from commercial aerospace original equipment manufacturers and other aerostructures suppliers; 19) the effect of governmental laws, such as U.S. export control laws and U.S. and foreign anti-bribery laws such as the Foreign Corrupt Practices Act and the United Kingdom Bribery Act, and environmental laws and agency regulations, both in the U.S. and abroad; 20) the effect of changes in tax law, such as the effect of The Tax Cuts and Jobs Act (the «TCJA») that
was enacted on December 22, 2017, and changes to the interpretations of or guidance related thereto, and the Company's ability to accurately calculate and estimate the effect of such changes; 21) any reduction in our credit ratings; 22) our dependence on our suppliers, as well as the cost and availability of raw materials and purchased components; 23) our ability to recruit and retain a critical mass of highly - skilled employees and our relationships with the unions representing many of our employees; 24) spending by the U.S. and other governments on defense; 25) the possibility that our cash flows and our credit facility may not
be adequate for our additional capital needs or for payment of interest on, and principal of, our indebtedness; 26) our exposure under our revolving credit facility to higher interest payments should interest rates increase substantially; 27) the effectiveness of any interest rate hedging programs; 28) the effectiveness of our internal control over financial reporting; 29) the outcome or impact of ongoing or future litigation, claims, and regulatory actions; 30) exposure to potential product liability and warranty claims; 31) our ability to effectively assess, manage and integrate acquisitions that we pursue, including our ability to successfully integrate the Asco business and generate synergies and other cost savings; 32) our ability to consummate our announced acquisition of Asco in a timely matter while avoiding any unexpected costs, charges, expenses, adverse changes to business relationships and other business disruptions for ourselves and Asco as a result of the acquisition; 33) our ability to continue selling certain receivables through our supplier financing program; 34) the risks of doing business internationally, including fluctuations in foreign current exchange rates, impositions of tariffs or embargoes, compliance with foreign laws, and domestic and foreign government policies; and 35) our ability to complete the proposed accelerated stock repurchase plan, among other things.
Is it an older firm whose regular products have
satisfied customers for years?
In the business world, the key to success
is to
satisfy the
customer.
It might
be possible that they will have to work harder at gaining the
customer's trust than someone who hangs the «open» sign in their window and has people flock to them to
satisfy their needs.
The value of keeping a
customer satisfied in many cases outweighs the loss on the returned purchase, which
is why consumers can generally ask for a refund on just about any purchase — and usually get one.
However, spending a few extra minutes to ensure your
customer is fully
satisfied will
be worth it in the end by attracting
customer referrals.
The most important thing to remember
is that consistency
is key, delivering an experience that consistently
satisfies and delights
customers will help you rise above your competitors.
As you implement these
customer service secrets, you'll
be able to build a loyal base of
satisfied customers and grow your company like never before.
Satisfied customers and teammates
are more rewarding goals.
I
'm just a
satisfied customer.
He says that Partners & Spade
was one of the first firms to design brand experiences that
satisfied this
customer desire.
The blunt nature of the system can't possibly capture the nuance of what makes for a
satisfied customer — but its brutal simplicity also means that people actually give feedback, which can
be surprisingly meaningful.
With
satisfied customers and happy employees, I hope to
be able to relax someday!
When Cogito's deep - learning algorithms listen in on a call, Feast says, «we
're basically simulating having a bunch of people listen to that call and decide whether the
customer is satisfied.»
One of the most challenging things to deal with in business
is handling difficult
customers who
are never
satisfied and who continue to change the game as the relationship progresses.
Satisfy potential investors by setting up a research method to estimate how many
customers will
be lured to make a purchase of your new product.
We started in post-sales support, making sure the
customer is satisfied.
If nothing the professional
is doing or saying can
satisfy this
customer, then he can use the strategy of agreement: surrendering and granting agreement to the difficult
customer (even when he
's right).
Why
are they shopping with you, and how do you as a retailer
satisfy that need, then add to it by continuing to target the
customer with meaningful promotions?
Want the voice of your
satisfied customers to
be heard?
That could
be because entrepreneurs
are focused on selling and
satisfying their
customers.
After all,
satisfied customers talk to others, so they
're an important referral source.
The best sales people aren't
satisfied until they get to the root of a potential
customer's problem.
«Most of our
customers have more than one of these [services], they
're putting a lot of money into them, but aren't
satisfied,» said John Case, corporate vice president for Microsoft Office.
Too often, entrepreneurs fall in love with their products or services and forget that it
is the
customers» needs, not their own, that they must
satisfy.
When
customers are satisfied they will return and bring others.
«We think we
're better at
satisfying our
customers than our competition
are,» says John.
That
was when Razzaque realized that
satisfied customers, employees and vendors with a strong affinity to a brand will happily disseminate content among their social peers — if it
is handed to them in a convenient, shareable way.
However, smart companies will augment their CX initiatives with additional structures, such as loyalty programs to ensure their
customers are «completely
satisfied.»
It
's of great benefit to offer our more
satisfied customers a discount off of their next project for each referral pushed our way.
«There
are markets where
customers aren't
satisfied with their banks,» says Redies.
Apple's support forums (granted, these
are seldom the place to find
satisfied customers, but they
're useful for seeing the types of problems users
are having)
are lively with unhappy listeners bewildered by how to use the service, how to buy music and how to add the music they've already bought.
After all, the
customer has
been satisfied.
Shipping
is the final (and arguably most important) frontier when it comes to
satisfying customers.
But, a good policy
is to go back online after successful resolution and ask if the
customer is satisfied.
For example, pitching your business and a
satisfied customer to a writer can
be mutually beneficial for both parties.
How
satisfied are your
customers?
Get proactive: Shift your clientele away from costly
customers Define your best
customers — those who
are most
satisfied and most profitable — so you can nurture and attract more just like them.
A
satisfied customer is the best
customer.
First, the
customer is satisfied because the transaction remains speedy and efficient.
Howard Schultz, CEO, tells CNBC, «Our growth
is based on
satisfying customers throughout the day.
So if I think
customers love my new product, I'll pay close attention to feedback from
customers who enjoy their experience — and I'll ignore any data that shows
customers are less than
satisfied.
He started calling
customers a month after purchase to see if they
were satisfied.
As seen in the case of Uber, silence, or attempts at partial neutrality, can have political repercussions because
customers are no longer
satisfied with neutrality.
Such risks, uncertainties and other factors include, without limitation: (1) the effect of economic conditions in the industries and markets in which United Technologies and Rockwell Collins operate in the U.S. and globally and any changes therein, including financial market conditions, fluctuations in commodity prices, interest rates and foreign currency exchange rates, levels of end market demand in construction and in both the commercial and defense segments of the aerospace industry, levels of air travel, financial condition of commercial airlines, the impact of weather conditions and natural disasters and the financial condition of our
customers and suppliers; (2) challenges in the development, production, delivery, support, performance and realization of the anticipated benefits of advanced technologies and new products and services; (3) the scope, nature, impact or timing of acquisition and divestiture or restructuring activity, including the pending acquisition of Rockwell Collins, including among other things integration of acquired businesses into United Technologies» existing businesses and realization of synergies and opportunities for growth and innovation; (4) future timing and levels of indebtedness, including indebtedness expected to
be incurred by United Technologies in connection with the pending Rockwell Collins acquisition, and capital spending and research and development spending, including in connection with the pending Rockwell Collins acquisition; (5) future availability of credit and factors that may affect such availability, including credit market conditions and our capital structure; (6) the timing and scope of future repurchases of United Technologies» common stock, which may
be suspended at any time due to various factors, including market conditions and the level of other investing activities and uses of cash, including in connection with the proposed acquisition of Rockwell; (7) delays and disruption in delivery of materials and services from suppliers; (8) company and
customer - directed cost reduction efforts and restructuring costs and savings and other consequences thereof; (9) new business and investment opportunities; (10) our ability to realize the intended benefits of organizational changes; (11) the anticipated benefits of diversification and balance of operations across product lines, regions and industries; (12) the outcome of legal proceedings, investigations and other contingencies; (13) pension plan assumptions and future contributions; (14) the impact of the negotiation of collective bargaining agreements and labor disputes; (15) the effect of changes in political conditions in the U.S. and other countries in which United Technologies and Rockwell Collins operate, including the effect of changes in U.S. trade policies or the U.K.'s pending withdrawal from the EU, on general market conditions, global trade policies and currency exchange rates in the near term and beyond; (16) the effect of changes in tax (including U.S. tax reform enacted on December 22, 2017, which
is commonly referred to as the Tax Cuts and Jobs Act of 2017), environmental, regulatory (including among other things import / export) and other laws and regulations in the U.S. and other countries in which United Technologies and Rockwell Collins operate; (17) the ability of United Technologies and Rockwell Collins to receive the required regulatory approvals (and the risk that such approvals may result in the imposition of conditions that could adversely affect the combined company or the expected benefits of the merger) and to
satisfy the other conditions to the closing of the pending acquisition on a timely basis or at all; (18) the occurrence of events that may give rise to a right of one or both of United Technologies or Rockwell Collins to terminate the merger agreement, including in circumstances that might require Rockwell Collins to pay a termination fee of $ 695 million to United Technologies or $ 50 million of expense reimbursement; (19) negative effects of the announcement or the completion of the merger on the market price of United Technologies» and / or Rockwell Collins» common stock and / or on their respective financial performance; (20) risks related to Rockwell Collins and United Technologies
being restricted in their operation of their businesses while the merger agreement
is in effect; (21) risks relating to the value of the United Technologies» shares to
be issued in connection with the pending Rockwell acquisition, significant merger costs and / or unknown liabilities; (22) risks associated with third party contracts containing consent and / or other provisions that may
be triggered by the Rockwell merger agreement; (23) risks associated with merger - related litigation or appraisal proceedings; and (24) the ability of United Technologies and Rockwell Collins, or the combined company, to retain and hire key personnel.
If your
customers are loyal, and you
're satisfied with your net promoter score, this means your current
customers will
be happy to give you names of people that they think will benefit from using your business.
The more hand - holding that you can do for these
customers, the more appreciative and
satisfied they will
be.