Not exact matches
The
company objects particularly to the idea that sales were a motivating factor: «
Only McKesson's Regulatory personnel have the authority to raise a
customer's threshold limit, and the compensation for these personnel has never been based on revenue or profitability targets for sales
of controlled substances,» a McKesson spokesperson commented.
While proponents downplay the impact
of their respective laws, economic experts say they are likely to inflict far - ranging damage in those states, not
only on LGBT
customers and residents, but also on
companies that operate there or are considering doing so.
Social
customer service
company Conversocial partnered with New York University on research that found that more than one - third
of all tweets to
companies were about
customer service issues, but that
only three percent incorporated the
company's Twitter username with the @ symbol.
With the rise
of smartphones and tablets,
companies are finding all - new methods
of customer communication that are not
only effective, but are also relatively inexpensive to implement.
However, as there are lots
of options for a business to choose from, you need to come up with a good strategy that will not
only achieve your
company's goals but will establish a good
customer relationship.
The New Yorker says that 80 %
of major
companies consider their
customer service to be «superior,» but
only 8 %
of their client base agrees.
For
companies of any size, let's think
of ways to delight our
customers in ways never done before,
only because we care more than anyone else.
At the moment, he estimates that
only 5 percent
of his
customers order beverages through the app, but it's a number that's been picking up steam over the last few months; if the trend continues, and 5 percent grows to a more substantial slice
of the pie, he says he'd push to renegotiate his terms with the
company.
«The problem many
companies have is not understanding the
customer's point
of view,
only understanding their personal point
of view in terms
of what they want to accomplish.»
Not
only is that a nice thing to do, but it would give the
company an opportunity to capture the email address
of «angry»
customers and rebuild a relationship with those vexed individuals over time.
100
customers who bought Wetherspoon vouchers online have had their credit and debit card information stolen, but the
company says the data accessed was «extremely limited» —
only the last four digits
of the card were visible.
Consider these statistics: 44 percent
of companies focus on
customer acquisition, while
only 18 percent focus on retention.
Tran wanted to make sure couriers, who are his startup's
only human point
of contact with
customers, would feel loyal toward the
company, represent it well, and be available when needed.
BitSight is
only working with seven out
of the 10 largest insurers, but the majority
of insurers that write cyber policies still assess a
customer's risk by asking
customers to fill out questionnaires about what types
of data a
company handles and its security protocols.
Other
companies with world - class R&D groups built radical innovations
only to see their
company fumble the future and others reap the rewards (think
of Xerox and the personal computer, Fairchild and integrated circuits, Kodak and digital photography, etc.) Common themes in these failures were, 1) without a direct connection to the
customer advanced R&D groups built products without understanding user needs, and 2) the core
of the
company was so focused on execution
of current products that it couldn't see that the future didn't look like the past.
His lawyer, a former FTC attorney himself, argues in court documents the
company had more than six million
customers, meaning the 4,000 complaints collected by the FTC comprise
only 0.067 %
of the total
customers.
As 3DPrint reported, «shareholders
of Stratasys... want the
company and officers to pay for not
only misleading their
customers, but also misleading their shareholders by knowingly putting a faulty product into the marketplace.»
The
company says it already has 56,000 reservations, so the deal will
only be available to a relatively small number
of customers.
The
company took a big hit when it not
only had to re-ship the tables to the right
customer, but had to eat the cost
of one
of the wrongly shipped tables when the
customer who received it refused to give it up, explains True.
A new survey shows that 80 percent
of companies think they're doing a great job, but
only 8 percent
of customers think so.
That is to say that 80 percent
of the content you post should address your
customers» problems and
only 20 percent should be about your
company and what you do.
Target CEO Brian Cornell last year said his
company was a «sub-scale player» in the pharmacy industry and that
only 5 - 7 %
of Target
customers use its pharmacy services.
Many
customers, especially universities (which order a lot
of sweatshirts for silkscreening), are part
of a «clean clothes» campaign: they order
only from
companies that are perceived to run safe and fair offshore facilities.
Customers have short attentions spans, so when a solution to a customer's problem is buried in the slow, constricted veins of a company's hierarchy, customers will often move on before they receive a response, leaving them with only a bad taste for yo
Customers have short attentions spans, so when a solution to a
customer's problem is buried in the slow, constricted veins
of a
company's hierarchy,
customers will often move on before they receive a response, leaving them with only a bad taste for yo
customers will often move on before they receive a response, leaving them with
only a bad taste for your brand.
According to the Tesla announcement
of the proposed deal, «We would be the world's
only vertically integrated energy
company offering end - to - end clean energy products to our
customers.»
Going cheap on your brand development could not
only lead to a disconnect with potential
customers, but could also result in your
company shutting its doors as a result
of low sales.
Only 29 percent
of B2B
customers in one study were actively «engaged» with the
companies they did business with.
Only 5 percent
of the survey respondents linked with this type
of company persona strongly agreed that their organizations deploys newer technologies ahead
of customers» demand for their use.
A
company can be on the forefront
of technology, ahead
of the curve in
customer - service innovation and functionality, but if these things are done
only to cut costs and serve corporate interests, the organization is at risk
of neglecting
customers and their needs.
Whereas the
company was once based
only out
of its San Francisco headquarters, it's now building offices in Nashville (
customer service) and Seattle (engineering), not to mention 10 to 15 other regional offices.
A spokesperson for Fiat Chrysler stressed to Fortune that this wiring disconnect would
only occur in a very specific type
of impact, and at this point in time the
company has not received any
customer complaints.
Not
only is the complaint that Welspun misled
customers, but it's also that the
company sold the sheets at the price
of real Egyptian cotton.
It may be gruesome, but that's the
only way a big
company can convince its
customers that it's actually being transparent, says Scott Stratten, the president
of Un-Marketing and the author
of the upcoming book UnSelling.
And, 55 %
of consumers expect a response the same day to an online complaint, while
only 29 % receive one,» Mashable recently reported, while also noting that 80 %
of companies plan to use social media for
customer service by the end
of this year.
«While the
company prides itself on being on the forefront
of social engagement with robust Pinterest, Instagram, and Tumblr presence, [the
customer - care team] has
only recently tapped into the potential
of using social media to assist in
customer issues,» says Griffith.
Their interest is piqued
only if harsh management practices run the risk
of leading to one
of two outcomes: an exodus
of customers or an inability to hire workers the
company needs.
Today, so much
of business is commoditized to the point that
customer service is the
only way to differentiate your
company from the next.
In the past six years the
company has amassed more than 100,000
customers, revenue upward
of $ 55 million and an enviable product return rate
of only 5 percent.
Companies often pay lip service to the value
of listening to
customers, but
only make meaningful changes to their business based on their own vision.
If airlines are serious about reversing
customer dissatisfaction, not just focused on responding to headline scandals, the
only solution is to offer service as reliable as that
of companies like FedEx and Amazon.
The CEO
of a Fortune 500
company that I worked at was inspiring not
only in serving his
customers and employees, but improving the bottom line.
«We would be the world's
only vertically integrated energy
company offering end - to - end clean energy products to our
customers,» Tesla said
of the deal on its
company blog.
While
only around 100
of the 3,000 call centres in Australia are in this state, an increasing number
of companies are choosing to locate teleservices in WA, according to AlintaGas
customer services co-ordinator John D'Arcy.
Key findings
of the study illustrated that
customer service not
only affects revenue, but has a long lasting impact, with
customer service ranking as the No. 1 factor influencing how much a consumer trusts a
company.
Research suggests businesswomen are not
only more wary
of risk than men but that
companies with women at the top are more successful and in tune with their
customers because their boards have a wider range
of views.
Officials believe Cambridge Analytica will
only be one
of the first stories
of companies misusing
customer data, with the conference calling on social media
companies to change their business models to adapt to the EU General Data Protection Regulation.
The problem is if you ask the
customers of those
companies, in
only 8 %
of cases do they agree.
While the GDPR will
only directly impact Europeans and those who do business with them, given the scale
of the market — about 508 million people live in the European Union — there is hope that it will force
companies to emphasize privacy for all
of their
customers» data, worldwide.
The
company's apparel team is exploring the possibility
of offering «on - demand» clothing that would be made
only after a
customer submitted an order, using the
customer's precise measurements, according to a person briefed on the discussions who asked for anonymity because they were confidential.
But Target sells everything from milk to stuffed animals to lawn furniture to electronics, so one
of the
company's primary goals is convincing
customers that the
only store they need is Target.