Sentences with phrase «cut customer complaints»

Two years ago, if you'd told me I'd lead the team that cut customer complaints at HID by 55 %, I'd never have believed you.

As someone who cut customer complaints for an SaaS application with 1 million + users, I think I can contribute materially to Google's goals.

Cut customer complaints by 50 % for an SaaS application.

Not exact matches

If you hear too many customer complaints about a particular salesperson, cut ties before he or she damages your company's reputation.

Thanks to the Internet, marketing now cuts across the entire organization, from customer - service reps responding to complaints on blogs to the IT department, tracking consumer web behavior.

Mercedes made this change not only to cut costs but also to reduce complaints about brake squeal from customers not used to high performance brakes.)

In its complaint to the court, Delta requested U.S. Bank be prevented from cutting off customers from the rewards program until Aug. 22, and to ban the use of the name FlexPerks.

The barista claims he pursued this nuclear option only after a number of complaints from customers and after trying to confirm that he had the «power as a Starbucks employee to pull the plug,» including «asking supervisors, calling managers, and even looking through the employee handbook (which not only said nothing about this act being against policy but actually explained how to do it) before cutting the public Wi - Fi.»

Call Center Customer Service Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been Customer Service Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been resolved

Cut number of complaints in half by accelerating customer support response times.