Sentences with phrase «daily support incidents»

Daily support incidents, desktop and... MA Manage and maintain all aspects of client technology.

Not exact matches

• Track record of developing and implementing plans and strategic, operational and tactical procedures and protocols to execute health and safety management functions • First - hand experience in reviewing incident action plans and provide input on emergency management goals and objectives • Demonstrated ability to judge response capability limitations and propose tactics for coordinated response activities • Able to identify, coordinate and prepare emergency management staff for responder roles including staffing teams • Proven ability to develop and maintain incident management system documentation including organizational charts and job action sheets • Deep insight into conducting quality assurance, data analysis and decision support synthesis operations and developing applicable maps in support of daily and response operations • Exceptionally well - versed in collaborating with other emergency management personnel and local and federal officials while preparing for and responding to disasters • Documented success in providing support to and developing liaison with other agencies and organizations in order to develop and implement core disaster preparedness programs • Solid track record of effectively coordinating all disaster response or crises management activities in events of disasters • Effectively able to coordinate efforts to handle evacuations and implementing special needs programs and plans • Qualified to inspect facilities and equipment used in emergency management operations to ensure appropriate functionality

• First - hand experience in building a community of creative learning practices across the school for each after school program • Track record of facilitating the long term development of creative teaching and learning at a structural level • Well - versed in coordinating development and implementation of afterschool programs based on each student's individual needs • Deeply familiar with utilizing positive strategies to support the social and emotional development of all enrolled students • Exceptionally talented in creating and implementing activities that promote physical and intellectual development of students • Documented success in building and maintaining positive and genuine relationships with students and their families • Qualified to develop procedures and policies for smooth operations of after school programs • Ability to create and maintain records of students and correlating assessments • Especially talented in recruiting, hiring and training staff members to carry out the logistics of after school programs • Proficient in monitoring after school program environments to ensure that all health and safety policies are set in place • Adept at overseeing program staff, operations and services associated with after school programs • Competent in preparing a variety of documents and reports, including incident reports and daily program content • Skilled in facilitating partnerships with appropriate public and private agencies that provide services to both students and their families

KEY ACHIEVEMENTS • Collaborated with an external emergency management agency, resulting in increased efficiency in internal emergency procedures • Implemented applicable maps in support of both daily and response operations which proved essential in planning disaster management activities • Wrote a communications strategy for public safety professionals, which resulted in an increased number of professionals understanding the importance of safety • Trained over 45 professionals in decision management in critical incidents

Provided leadership and directed the daily operations of HR Technology Team comprised of functional analysts supporting the global HR Technology Platform for application change management and incident management.

• Act as the first point of contact for customers or users looking for solutions to their information technology problems • Coordinate and schedule information technology support through tickets • Review incoming tickets and determine priorities by figuring out which ones need the most help • Respond to tickets by providing step by step guides or asking for additional information • Communicate with customers to keep them in the loop about service ticket progress • Interview customers directly or over the telephone to acquire details of problems with their computers or peripherals • Assist customers by working out reasons for faults and explaining why they transpired • Troubleshoot software and hardware issues including license problems, file corruption and component malfunction • Set up new computer systems and peripherals and upgrade existing ones • Install and configure operating systems and monitor and maintain networks and systems • Set up new user accounts and profiles and handle any corresponding password issues • Resolve incidents with peripherals such as printers, copiers and scanners • Track daily performance of systems and conduct analysis in order to improve system performances