Sentences with phrase «delta phone agents»
Delta phone agents can't be relied upon to tell you what is available.
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Six hours of phone calls with Delta booking agents (and a healthy dose of elevator music while on hold) I emerged with two sets of tickets for 37,500 Skymiles each.
Poorly trained agents would attempt to explain the situation, and after 15 or 20 minutes on the phone, the customer would hang up in frustration, keeping Delta from even recouping the telephone booking fee.
The Delta agent will make your bookings upon receipt of your request and if flights are available and confirmed, the Delta agent will call you on the contact phone number you have provided to verify some credit card security information before the award ticket will be issued and the miles deducted from your account.
I like booking Virgin Australia award flights online, rather than with Delta agents, because Delta's telephone agents have been known to book the wrong inventory class on these awards since they're not always very familiar with them, with folks thinking they're getting business class but actually having phone agents put them in coach.