As a Retired US State
Department High Level Manager (GS - 15), she also has an understanding of workforce issues.
Not exact matches
Department / Location: Wellcome Trust — Medical Research Council Cambridge Stem Cell Institute, University of Cambridge Salary: # 34,956 - # 46,924 Reference: PS11055 Closing date: 22 January 2017 Applications are invited for the position of Research Strategy and Communication
Manager to provide
high level scientific research and communication support for the Cambridge Stem Cell Institute (CSCI).
You might not reach that person — more likely, you will be passed to a
manager in the financial
department — but speak to the
highest -
level official you can.
They are your procurement
department, the CFO,
high level managers or board members who have little tolerance for proposal responses that are protracted and mundane.
More to the point, today's attorneys require access and mastery of a variety of types of knowledge extending beyond legal expertise in order to serve as
high value business advisors to clients or business
managers of their
departments, and are persistently tapped to perform at
high levels using the most innovative knowledge platforms.
Starting as a sales representatives, you can master enough skills and gain enough experience to make you qualified for
higher -
level positions, such as
department supervisor, assistant store
manager, and even store
manager.
Worked closely with the International Sales
Manager, Shipping, and Quality Control
departments to ensure
high levels of service.
The candidate advanced from a QA
Manager and
Department Manager to the
high level Director job title.
• Provide
high level administrative support to
managers and executives by determining their requirements and creating correlating programs • Make personal and business travel arrangements and confirm details before relaying them to executives • Create and maintain effective liaison between different
departments in order to ensure smooth communication flow • Contact vendors and suppliers to order office equipment and supplies and follow up with them to ensure timely delivery
Worked in conjunction with
high level project
managers and Six Sigma Black belts to improve processes and technology in the claims
department
Client Services
Manager, August 2004 to May 2009 Central California Financial - New Cityland, CA • Developed and managed project budgets for services and promotional offerings • Provided client services
department with goals and financial planning, analyzed and enhanced workflow • Managed and responded to
high -
level customer complaints
• Assigned tasks, supervised and reported fiscal / personnel status to the management • Assumed a lead role in coordinating meetings and events with multiple
managers / offices • Collaborated inter-departmental communication & resourcefully met deliverable deadlines and accomplished tasks • Collected cash transmittals from various county
departments, issued receipts, made necessary deposits and prepared entries to be recorded into the financial MIS • Competently did support work for the senior
managers, performing highly complex administrative functions • Conducted admin related research & maintained expense reports • Coordinated activities across numerous business groups, providing support for program and project management • Determining work priorities and schedules, examined correspondence and supervised employees engaged in obtaining and dispersing information • Efficiently handled multiple priorities and flexibly adapted to changing priorities and demands of management and clients alike • Gathered data relevant to projects for the senior management • Handled and distributed all incoming mail to appropriate
departments • Made necessary arrangements for special guests; received guests in the absence of the administration
department manager • Maintained
high level of confidentiality in a professional manner • Managed extremely heavy scheduling of administrative work • Met and greeted clients and affiliates during on site meetings • Monitored office equipment such as computers, phone systems and electronics and coordinated maintenance issues • Ordered, received, stored and distributed office supplies while accurately maintaining supply - inventory • Arranged briefing materials for meetings, proposals, presentations and calls • Prepared complicated documents and presentations • Processed and reviewed routine paperwork and entered data into the database • Provided support and guidance to newly hired clerical employees and administrative staff • Statistically analyzed information gathered by assistants, preparing charts, graphs & administrative reports • Utilizing arithmetic knowledge, calculated & prepared & coded billings, verifying receipts • With superior interpersonal and customer service skills, handled time - sensitive & stressful situations related to customers
PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth
Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: *
High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the T
High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates,
managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the
department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a
high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the T
high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team
level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.
Perform quarterly business reviews to provide
highest level of customer service to
department managers and clinical supervisors.
workflow management Adherence to
high customer service standards Customer - focused Microsoft Outlook,... Summary Automotive Team Service
Manager bringing extensive large dealership service
department experience... Excel Ford certified Master Service Advisor Chrysler
Level 4 (
highest) Service Advisor Fluent with ADP operating
Professional Duties & Responsibilities Served as office
manager and executive assistant ensuring effective and efficient operations Directed customer service
department resulting in client satisfaction and repeat business Trained and supervised junior administrative support staff and customer service personnel Managed and streamlined company shipping, receiving, and documentation processes Decreased receiving errors, increased quality control, and improved client satisfaction
levels Oversaw company inventory, replenishment, and tracking of supply usage Maintained confidential patient records ensuring accurate and easily accessible information Authored workman's compensation reports for main billing office Achieved
highest proficiency rating for MPC code entering in 5 years Responsible for written correspondence, telephone system, and in person reception duties Scheduled patient appointments and handled patient intake procedures Performed additional administrative duties including faxing, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner